The Contemporary, Temporary Workforce

The Contemporary, Temporary Workforce

temporary workforce

As much as 80 percent of employee turnover is due to bad hiring decisions, which doesn’t fare well for a company since a poor hiring choice can cost from 1.5x to 3.5x of that person’s annual salary. Consider an employee who earns $50,000 a year. If that person is a bad hire it could cost a company up to $175,000. The higher the position, the higher the salary, the higher the cost is to lose or fire that person.

More than ever companies are hiring project-based professionals who provide a specific skill-set. These placements might be short-term or long-term, depending on the company’s needs. According to the Wall Street Journal, in March 2014, more than 2.8 million workers, or 2.5% of the workforce, held temporary jobs, up from 1.7 million in 2009. One reason for the spike in numbers is due to companies having to reassess their processes and spending after the recession. Some of these employees, many of whom hold multiple part-time jobs as temps or contractors, are the new semi-permanent, temporary, or “perma-temp” work force. They are in charge of their own brand, skill-set, and advancement.

Why do companies continue to lean in this direction, even while the economy is recovering?

Let’s have a look at the benefits for employers:

  • Hiring a temp or contractor allows a company to meet work demand and deadlines without having to make rushed decisions about long-term, expensive, permanent staffing.
  • By hiring a contractor or temp employee companies cut expensive benefit, administrative, and payroll costs, not to mention unemployment insurance.
  • Bringing in temps or contractors can boost morale amongst other employees who may feel overtaxed. A temp or consultant can take some of the work overflow from other employees.
  • Temporary and contracted employees are often eager to work hard to prove themselves and gain experience. Some may be coming off of a period of unemployment and anxious to get back to work. Temporary and contract workers may work creatively and tirelessly to meet their own financial obligations. They might not have the same loyalty as full-time, permanent employees, but since they have to fend for themselves, they are not complacent. According to University of Illinois professor Joe Broschak, “On average, these temporary workers displayed better performance relative to goals compared to their full-time counterparts.” When those temps were hired on as full-time employees “they continued to become better workers after becoming permanent.”
  • Temp and contract workers can offer an area of specialization that a company might be lacking in current staffing. It might be less expensive to hire a new contracted employee with years of experience in a specific skill-set than to train a current employee.

Semi-permanent work is not ideal for everyone. Some employees, especially those seeking security, certainty, and the full gamut of benefits will not be satisfied with this work. One concern is how temporary or semi-permanent employees are paid and treated. If paid fairly and treated well, this paradigm will work smoothly for some people.

What are the benefits for employees?

  • Many contracting and temporary positions allow for flexibility. The jobs might be part-time and allow for adjusted hours that could accommodate an employee’s home life, another part-time job, or other interests. Because these workers have a different status than permanent, full-time employees, the same “in-office face-time” expectations may not apply to a consultant or temporary worker.
  • If a temporary worker or consultant is hired for a specific skill set, they are able to focus on work they’re good at and interested in. If they’ve been out of work they can use this as an opportunity to sharpen their skillset or, perhaps, learn a new one.
  • Working on a short-term project might be freeing and invigorating. Having more of a sense of control over one’s own branding, hours, and projects is exciting for many people.
  • This can be a wonderful opportunity for people to network, build their personal “press kit”, and garner new, current references.
  • Temporary positions often turn into long-term, semi-permanent project based consulting positions. Some people find the combination of interesting work and flexibility perfect for their lives.

It is important to remember that every dollar paid to employees –temporary, semi-temporary, “perma-temp”, full-time, or part-time—is not a dollar taken away from the bottom line, but an investment in the company. Finding the right fit that benefits employers and employees is critical.

The Contemporary, Temporary Workforce

The Contemporary, Temporary Workforce

temporary workforce

As much as 80 percent of employee turnover is due to bad hiring decisions, which doesn’t fare well for a company since a poor hiring choice can cost from 1.5x to 3.5x of that person’s annual salary. Consider an employee who earns $50,000 a year. If that person is a bad hire it could cost a company up to $175,000. The higher the position, the higher the salary, the higher the cost is to lose or fire that person.

More than ever companies are hiring project-based professionals who provide a specific skill-set. These placements might be short-term or long-term, depending on the company’s needs. According to the Wall Street Journal, in March 2014, more than 2.8 million workers, or 2.5% of the workforce, held temporary jobs, up from 1.7 million in 2009. One reason for the spike in numbers is due to companies having to reassess their processes and spending after the recession. Some of these employees, many of whom hold multiple part-time jobs as temps or contractors, are the new semi-permanent, temporary, or “perma-temp” work force. They are in charge of their own brand, skill-set, and advancement.

Why do companies continue to lean in this direction, even while the economy is recovering?

Let’s have a look at the benefits for employers:

  • Hiring a temp or contractor allows a company to meet work demand and deadlines without having to make rushed decisions about long-term, expensive, permanent staffing.
  • By hiring a contractor or temp employee companies cut expensive benefit, administrative, and payroll costs, not to mention unemployment insurance.
  • Bringing in temps or contractors can boost morale amongst other employees who may feel overtaxed. A temp or consultant can take some of the work overflow from other employees.
  • Temporary and contracted employees are often eager to work hard to prove themselves and gain experience. Some may be coming off of a period of unemployment and anxious to get back to work. Temporary and contract workers may work creatively and tirelessly to meet their own financial obligations. They might not have the same loyalty as full-time, permanent employees, but since they have to fend for themselves, they are not complacent. According to University of Illinois professor Joe Broschak, “On average, these temporary workers displayed better performance relative to goals compared to their full-time counterparts.” When those temps were hired on as full-time employees “they continued to become better workers after becoming permanent.”
  • Temp and contract workers can offer an area of specialization that a company might be lacking in current staffing. It might be less expensive to hire a new contracted employee with years of experience in a specific skill-set than to train a current employee.

Semi-permanent work is not ideal for everyone. Some employees, especially those seeking security, certainty, and the full gamut of benefits will not be satisfied with this work. One concern is how temporary or semi-permanent employees are paid and treated. If paid fairly and treated well, this paradigm will work smoothly for some people.

What are the benefits for employees?

  • Many contracting and temporary positions allow for flexibility. The jobs might be part-time and allow for adjusted hours that could accommodate an employee’s home life, another part-time job, or other interests. Because these workers have a different status than permanent, full-time employees, the same “in-office face-time” expectations may not apply to a consultant or temporary worker.
  • If a temporary worker or consultant is hired for a specific skill set, they are able to focus on work they’re good at and interested in. If they’ve been out of work they can use this as an opportunity to sharpen their skillset or, perhaps, learn a new one.
  • Working on a short-term project might be freeing and invigorating. Having more of a sense of control over one’s own branding, hours, and projects is exciting for many people.
  • This can be a wonderful opportunity for people to network, build their personal “press kit”, and garner new, current references.
  • Temporary positions often turn into long-term, semi-permanent project based consulting positions. Some people find the combination of interesting work and flexibility perfect for their lives.

It is important to remember that every dollar paid to employees –temporary, semi-temporary, “perma-temp”, full-time, or part-time—is not a dollar taken away from the bottom line, but an investment in the company. Finding the right fit that benefits employers and employees is critical.

The Modern Age and Transparency in the Workforce

The Modern Age and Transparency in the Workforce

The Modern Age and Transparency in the Workforce

Increasingly we demand transparency, and in the workplace there are pros and some cons.

In today’s interconnected, digital world people are able to access more information than ever, and we’re using more data, too. By next year, 2016, it is estimated that there will be 3.4 billion internet users and “1.2 million minutes of video, or the equivalent of more than two years worth, will be consumed every second.”

Why will videos be at the forefront of data streams and downloads? In addition to television and films’ migration to the internet, increasingly, people want a medium that provides a fuller picture. More and more, people want to learn and view the whole truth. This coincides with a push for transparency in politics, nutritional labeling, big bank bonuses, and data collection, to name a few.

People are also accustomed to immediate information access. You can track a flight in real-time, review medical records, pay bills, “see” a friend half way around the world, all with a few clicks of the keyboard. You can also do substantive and thorough research that had, in the past, been impossible without a library card and many hours to spare. Additionally, the rise of social media provides an outlet for those who want to share more about themselves, or gain immediate information about others.

Demand and Access in the Workplace

How are these two things: demand and access, changing the workplace? Companies, leaders, and employees are being asked to reveal information about themselves more and more. Trends in society impact business. People don’t want leaders who distance themselves and seal off information. They want leaders who are, increasingly, transparent. In a Forbes article about transparent leadership, Glenn Llopis writes, “besides the need for job security and career advancement opportunities – employees want to be a part of a workplace culture that puts a premium on delivering the truth. They desire their leaders to be proactive in sharing where the company is headed and forthright about its future.”

The hunger for transparency extends to all areas of the workplace. More than ever, employees are being monitored, open floor plans are peppering office spaces, and companies are sharing detailed financial information. However, as referenced in a Wall Street Journal article, there are drawbacks to this seemingly utopian clarity: “more transparency isn’t necessarily better. Rather, smarter transparency is better. If leaders can adopt a transparency strategy that strikes a balance between openness and privacy, that tears some walls down while leaving others in place, they are more likely to get the results they want.”

Here are some potential benefits of transparency in the workplace:

Smarter transparency is important, as there can be negative sides to complete transparency. Here are some ways in which transparency is coming to the workplace, for better or worse:

Social Media

People can often view each other’s profiles, both professional and personal. Social networking can be a way for people to package themselves, advertise, and find opportunities. However, if not properly used and monitored, social media can be detrimental. People have been fired from their jobs and some companies have deeply embarrassed themselves and alienated customers.

Employee Monitoring

Monitoring employees can increase safety, comprehension of policies, and productivity. It can also provide a system to acknowledge employees’ strengths and accomplishments that might otherwise go unnoticed. Employee monitoring can also provide feedback on errors and help save money by addressing employees who are utilizing work hours to do personal business. On the downside, employees can sometimes feel uncomfortable or resentful about being monitored. UPS workers are some of the most monitored employees out there, which brings many benefits to the company and often to the drivers, however, according to one driver, “it does feel like big brother.”

Open-Book Management

Traditionally only a few people are aware of the detailed finances of a company. Some companies are now sharing all finances so that all employees can feel like one of the “players”. According to a Harvard Business Review article, Share your Financials to Engage Employees, by being a player employees can know the rules and feel invested. With transparency, such as sharing all salaries, honest and difficult conversations will happen and, “tough conversations, over the long-term, are a good thing.”

Open Office Layout

For decades open-office layouts, where employees work side by side, have been popular. According to a New Yorker article on the open-office concept, it was originally conceived to “facilitate communication and idea flow.” The idea of employees being siloed behind closed doors seems counterintuitive when thinking of transparency. However, as modern and forward-thinking as the open-office layout seems, this trend has its faults. Many employees experience decreased productivity, and only engage with people sitting right near them. Studies have also shown that health decreases when more employees are seated together. Noise can be the largest issue of all. According to one employee who works in an open seating environment, “Headphones have replaced cubicles,” he said. “I wear them to let people know I’m busy. “

Increasingly we demand transparency, and in the workplace there are pros and some cons. Being smart about the transparency we’re seeking and providing is important, as we must remember that above all transparency comes with accountability.