by Elizabeth Hines | Sep 17, 2013 | Blog, Leadership, Strategy, Talent
Last week Jason Seiken wrote a post for the HBR Blog Network on the necessity of failure for success. The post, How I Got My Team To Fail More, described his efforts at PBS to create an entrepreneurial culture by requiring members of the digital team to fail. Seiken wrote:
“Soon after arriving at PBS, I called the digital team into a conference room and announced we were ripping up everyone’s annual performance goals and adding a new metric.
Failure.
With a twist: ‘If you don’t fail enough times during the coming year,’ I told every staffer, ‘you’ll be downgraded.’
Because if you’re not failing enough, you’re playing it safe.
The idea was to deliver a clear message: Move fast. Iterate fast. Be entrepreneurial. Don’t be afraid that if you stretch and sprint you might break things. Executive leadership has your back.”
It has been five years since Seiken first introduced the failure metric to PBS. During that period unique visitors to PBS.org have doubled, and in each of the first seven months of 2013 PBS.org has been the most-visited network TV site (beating out ABC, CBS, NBC, and Fox). Additionally, video views on PBS.org and PBS.org’s mobile platforms have risen 11,200 percent.
Was requiring failure the key to success? Not all those who read the post believed that requiring failure was the secret to success. Rather, many readers suggested that the creation of a culture of innovation, one supported by executive leadership, which was the inflection point for success.
The idea that innovation in business or an entrepreneurial culture is brought about by leadership is one put forth by many including Robert J. Herbold. In his book What’s Holding You Back: 10 Bold Steps that Define Gutsy Leaders, Herbold submits that it is the responsibility of a leader to establish a culture of innovation. That is, a leader must communicate a goal of innovation to his/her employees; encourage employees to aspire to innovation; reward innovation; and instill a sense of urgency.
I see innovation and entrepreneurism as the goal and not failure. For this reason I believe the focus should not be on failure, but instead should be establishing a culture which supports innovation. Yes risk-taking and failure are likely components of innovation, but they are just that – components. “Requiring failure” may be sexy, but I believe supporting innovation is more likely to be the game changer.
What do you think? Is failure a requirement for success? Should leadership focus on encouraging failure?
by Elizabeth Hines | Sep 4, 2013 | Blog, Leadership, Strategy, Talent
Let’s face it, meetings can suck. A poorly planned and executed meeting is a waste of time and money, and it can be demoralizing. Meetings shouldn’t be like this. Here are nine tips on how to plan and how to run an effective meeting.
1. Purpose
Every meeting should have a purpose. Meetings are often set up to happen on a reoccurring basis. The reality is that many times these meetings take place solely because they are in our calendars. If there is no reason to hold the weekly meeting this Wednesday, cancel it.
2. Focus
Have a clearly defined singular focus. Having a clearly defined singular focus keeps the meeting on track. If a meeting has more than one focus it is likely that one issue will be covered in far greater detail than the other, that the meeting will get off track, and/or none of the issues will be adequately addressed.
3. Prepare
Do your homework. Prior to every meeting make sure you have read anything you should have read and that you have completed any tasks that you should have completed. Additionally, know the lay of the land. For example, if the meeting is about the company budget and your employees are anxious over budget cuts – know this and be prepared to address your employees’ anxieties.
4. Invite
Invite those who should attend and do not invite people who should not be there. For example, if the focus of the meeting is sales, make sure you invite the sales team. Another example, if the focus of the meeting is the performance of your HR team, don’t invite your research and development team.
5. Leverage technology
Technology abounds and it should be utilized. Getting everyone in the same room is no longer necessary. Take advantage of technology such as Speek, Skype, and GoToMeeting.
6. Communicate
An effective meeting is not a place for you to download or transfer information. If you present information a manner that speaks to attendees you will motivate your employees and create buy-in. (The Heart of Change by Jon Kotter and Dan Cohen is a great resource on effective communication.)
7. Time management
Create an agenda and stick to it. Start the meeting on time and end the meeting on time. A meeting that is scheduled for 10:00-11:00 should not run from 10:15 to 11:15. Furthermore, if a meeting is scheduled for 1 hour, the meeting should last one hour or less (no need to try and fill the last 15 minutes if the agenda has been covered).
8. Facilitate
A meeting needs a leader. If it is your meeting – lead. Leading does not mean speaking at people for an hour; instead it means facilitating the agenda. For example, if an important but off-topic issue is raised during the meeting – don’t allow the meeting to go off on a tangent. Instead, acknowledge the importance of the issue and establish a time to address the particular issue. Handled correctly, your employees will not view this as blowing off their input, but rather they will value the fact that you will allot the necessary time to the issue.
Facilitating the meeting also means not allowing one person to monopolize the meeting. Give everyone the opportunity to provide input, and speak up if the agenda is being hijacked.
9. Action
At the end of the meeting review the action items. Make sure the right people are put in charge of each item, that they know what they need to do, and that they know when the task needs to be completed.
