by Fronetics | Nov 25, 2014 | Blog, Internet of Things, Marketing, Social Media, Strategy, Supply Chain
The 2014 UPS B2B Buyers Insight Study found that companies need to have a strong online presence to grow their business.
Buyers are looking for information online
Buyers are conducting research on industrial suppliers online. Sixty-eight percent of buyers research supply purchases via supplier website, and 52 percent use search engines.
In their report, UPS and TNS discuss the importance of a strong online presence:
“Given buyers’ high satisfaction levels with supplier performance on key selection criteria, and considering that web-based research is most preferred, it’s reasonable to infer that many buyers consider online research essential to their supplier selection process. The use of search engines means that suppliers may be at greater risk of losing share to companies whose products are perhaps easier to find, in stock or competitively priced. On the other hand, suppliers whose products are easy to find online and meet buyers’ criteria may also stand to gain customers.”
Being able to buy online is more important to buyers than a sales rep
Being able to access information about products online and being able to make purchases online is more important to buyers than sales representatives and printed catalogs.
Respondents were asked to rate attributes with respect to deciding from which industrial supplies vendor to purchase. Seventy-eight percent of respondents rated product information on the supplier website as “extremely important” or “very important.” Seventy-four percent of respondents rated the ability to make purchases on the supplier’s website as “extremely important” or “very important.” In contrast, fifty-eight percent of respondents rated having a sales representative as “extremely important” or “very important.” Fifty-four percent of respondents rated having a hardcopy product catalog as “extremely important” or “very important.”
Buyers like to purchase through websites
Sixty-three percent of industrial supplies buyers reported that they purchase through websites (directly from suppliers or via a third-party provider).
Sixty-seven percent of buyers responded that the ability to order through a supplier’s website is considered “extremely important” or “very important”
If you think your current customers don’t care if you don’t offer the ability to purchase products online – think again. The survey found that 34 percent of buyers say that they have gone outside of their existing supply base to make an online purchase.
Meet your customers online
Having a strong online presence is an essential component to your business strategy. If you want to grow your business you need to be online. UPS and TNS sum this up nicely:
“Be in the right place when buyers are looking: Having a superior supplier website with stellar functionality means little if buyers can’t find the site or don’t know it’s available. Making sure products and supplier information can be found easily by search engines (SEO), and being visible when buyers search for products (SEM), are essential strategies for retaining and increasing customer base.”
by Fronetics | Nov 25, 2014 | Blog, Internet of Things, Marketing, Social Media, Strategy, Supply Chain
The 2014 UPS B2B Buyers Insight Study found that companies need to have a strong online presence to grow their business.
Buyers are looking for information online
Buyers are conducting research on industrial suppliers online. Sixty-eight percent of buyers research supply purchases via supplier website, and 52 percent use search engines.
In their report, UPS and TNS discuss the importance of a strong online presence:
“Given buyers’ high satisfaction levels with supplier performance on key selection criteria, and considering that web-based research is most preferred, it’s reasonable to infer that many buyers consider online research essential to their supplier selection process. The use of search engines means that suppliers may be at greater risk of losing share to companies whose products are perhaps easier to find, in stock or competitively priced. On the other hand, suppliers whose products are easy to find online and meet buyers’ criteria may also stand to gain customers.”
Being able to buy online is more important to buyers than a sales rep
Being able to access information about products online and being able to make purchases online is more important to buyers than sales representatives and printed catalogs.
Respondents were asked to rate attributes with respect to deciding from which industrial supplies vendor to purchase. Seventy-eight percent of respondents rated product information on the supplier website as “extremely important” or “very important.” Seventy-four percent of respondents rated the ability to make purchases on the supplier’s website as “extremely important” or “very important.” In contrast, fifty-eight percent of respondents rated having a sales representative as “extremely important” or “very important.” Fifty-four percent of respondents rated having a hardcopy product catalog as “extremely important” or “very important.”
Buyers like to purchase through websites
Sixty-three percent of industrial supplies buyers reported that they purchase through websites (directly from suppliers or via a third-party provider).
Sixty-seven percent of buyers responded that the ability to order through a supplier’s website is considered “extremely important” or “very important”
If you think your current customers don’t care if you don’t offer the ability to purchase products online – think again. The survey found that 34 percent of buyers say that they have gone outside of their existing supply base to make an online purchase.
Meet your customers online
Having a strong online presence is an essential component to your business strategy. If you want to grow your business you need to be online. UPS and TNS sum this up nicely:
“Be in the right place when buyers are looking: Having a superior supplier website with stellar functionality means little if buyers can’t find the site or don’t know it’s available. Making sure products and supplier information can be found easily by search engines (SEO), and being visible when buyers search for products (SEM), are essential strategies for retaining and increasing customer base.”
by Fronetics | Nov 20, 2014 | Blog, Marketing, Social Media, Strategy
Last month when Flipboard launched the third version of its mobile news app, Mashable called it “the most personal and magazine-like experience the platform has offered yet”. Compared to previous versions, Flipboard 3.0 seems more adept in curating relevant and individualized content for users – a function that can be traced to Flipboard’s newly acquired, topics-based technology.
Earlier this year when Flipboard acquired Zite from CNN, it announced plans to integrate Zite’s technology into Flipboard’s product, improving its capability to personalize news feeds for users. The company reports that once the full integration is in place, they’ll sun-set the nine year old Zite app. First debuting as an iPad-only application, Zite quickly expanded its reach into the smartphone applications market while concurrently navigating acquisitions by CNN then eventually landing at the giant media aggregation app Flipboard. So what is it, exactly, that CNN and Flipboard found so appealing about Zite? Quite simply, it’s personalization.
What the founders of Zite realized early on, and then successfully developed, was that users wanted an individualized news feed that served up topics-specific content. Not only did Zite deliver on that functionality, but it took news feed generation a step further by introducing an element of fluidity. Over time, the application learned what type of content and topics the user found valuable and used that information to curate highly-relevant material. Setting Zite further apart from competitors was its expertise in culling articles from sources other than what users would typically find on social media or search engine results. Flipboard has positioned themselves well to leverage the Zite technology given their similar user bases and platforms. Indeed, Flipboard 3.0 is both more personal and less personal – striking a balance of topic specific, uniquely-sourced content and trending, staff-curated content.
4 Flipboard Uses for Content Marketers
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Use it to Promote
If your content strategy includes blog writing and the distribution of your content, you should be using Flipboard. It naturally lends itself to the social promotion of your brand and content. Extending your brand beyond your website is as simple as creating a Flipboard magazine of your products and/or services.
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Use it to Learn:
Flipboard’s 100 million active readers have already amassed a sizable collection of insightful content about specific topics. No matter what industry you work in, it’s almost guaranteed that you’ll find unique content either generated or curated by industry peers.
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Use it for Productivity:
You’ve already created great content. Flipboard makes it easy to share content across your existing social networks. Want to send a prospect a product or service listing? Tweet them a link to your Flipboard magazine showcasing your products and services.
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Use it to Unwind:
Miss the last episode of your favorite show? Catch up by reading show-related content. Want to plan a trip to the beach in February? Browse Flipboard’s travel magazines to find the best hotel deals and insider information about resorts.
You can download Flipboard for free. It is available for iOS, Android, Windows, Blackberry, Kindle Fire & NOOK.
