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frologoknockoutbolderJuly
Digital and content marketing for the logistics and supply chain industries
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Why You Should Always Reply to Customer Reviews — Even the Bad Ones

Why You Should Always Reply to Customer Reviews — Even the Bad Ones

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A new study shows that businesses that reply to customer reviews receive better ratings overall than those that do not respond. I’ve written before about the rising popularity of B2B user review sites and how supply chain and logistics businesses can use them to increase organic traffic and lead-to-sale conversion rates. B2B buyers are increasingly

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