by Jennifer Hart Yim | May 30, 2017 | Blog, Logistics, Supply Chain, Talent
Is the Supply Chain talent gap problem really a talent management problem?
This guest post comes to us from Argentus Supply Chain Recruiting, a boutique recruitment firm specializing in Supply Chain Management and Procurement.
As a recruitment company completely specialized in Procurement and Supply Chain, we’re interested in following the so-called “talent deficit” in the field from all angles and perspectives. The fact is, it’s becoming harder for companies for find the talent that they need for these positions as baby boomers retire and the function evolves. As trade publication Supply Chain 24/7 puts it, “study after study has shown that for every new Supply Chain Manager entering the workforce, two (or more) are retiring.”
It’s a serious issue.
But the more you look at this issue, and the more perspectives you seek, the more you realize how complex it truly is: We’re witnessing a generational shift in the Supply Chain industry whereby more young people are entering the field. Technology has developed rapidly over the past 10 years, with big data, 3-D printing, Blockchain and automation promising to upset the apple cart completely over the next 10. It’s not just that people are retiring. It’s that finding people who have a depth of understanding of how to harness these new technologies is going to be a major driver of company competitiveness over the coming years, and they’re hard to find.
That growing demand is part of what makes Supply Chain such an attractive field for young people who are interested in business that combines global exposure, strategic problem solving, technology, and data. More universities and colleges are offering Supply Chain Management programs. But the skills required are always evolving, and how can the industry ensure that people are adequately skilled when they themselves can’t always predict the technological picture 3-5 years down the road?
Lack of talent management?
There was a thought-provoking blog post on this topic in Supply Chain Management Review this week by Supply Chain Professor Michael Gravier. Titled, “Lack of Supply Chain Talent – or Lack of Talent Management?”, the post talks about the talent deficit from the perspective of someone who’s very much in the trenches of preparing tomorrow’s Supply Chain leaders for tomorrow’s workforce.
Professor Gravier’s point is pretty simple, but pointed: “Young people who go into Supply Chain and manufacturing jobs complain that employers demand creativity during the hiring process, yet have no tolerance for new ideas in the workplace.”
In other words, companies are eager to lock down the highest-potential candidates — which only makes sense because of course you want the best talent, and of course you don’t want that talent going to your competitors. But once those candidates are placed? In Gravier’s eyes, organizations don’t necessarily take the next step and let them contribute in a creative way. For Gravier, millennial workers — especially high performers — specifically demand a higher level of engagement and skill growth than employers might be accustomed to. And, by putting these new workers in transactional roles without much opportunity for growth, companies are jeopardizing their long-term talent goals and putting themselves in danger of falling behind.
As Gravier puts it: “There’s evidence that companies show little commitment to developing and rewarding needed skills, and companies hire top-notch graduates in order to avoid having to deal with people problems later, which shows that there’s likely insufficient training and support as personnel move into supervisory positions.”
The reality for Supply Chain
A few things are worth mentioning from our perspective: for one, there’s always going to be a low person on the totem pole at any company. Workers have always had to “pay their dues” for the first couple years of their career, no matter the field, whether it’s doing dishes or preparing purchase orders. So it’s a bit unreasonable for recent Supply Chain grads to expect highly strategic roles right out the gate. For another, it makes sense for companies to want to hire the best people now, even if it means putting them in roles where they might not be developing as quickly as they would like?
On the other hand, if companies truly want to get ahead of their competitors, doesn’t it make sense to put resources into training, mentorship and skills development?
Whatever you make of his argument, it’s pretty easy to agree on one thing: Companies need to do all they can not only to attract great candidates, but to help them thrive and grow — both to keep those candidates’ eyes from wandering other opportunities, and to unlock the innovation that these candidates can provide.
But what do you think? Are companies developing junior prospects in Supply Chain well, or leaving them in entry-level positions for too long? Are you near the beginning of your career? Or does your company hire a lot of junior Supply Chain staff? Let us know in the comments!
by Jennifer Hart Yim | Sep 27, 2016 | Blog, Strategy, Supply Chain, Talent
The supply chain talent deficit is real — but what about the experienced people who can’t find a job?
This guest post comes to us from Argentus Supply Chain Recruiting, a boutique recruitment firm specializing in Supply Chain Management and Procurement.
It’s no secret that we write a lot about the Supply Chain talent deficit — the growing industry consensus about a looming shortage of talent needed to fill Supply Chain, Procurement, and Logistics jobs as those roles grow in prominence and the baby boomers retire. It’s an important issue to the field that we recruit in, and we’re interested to see how companies, educational institutions and other industry players respond as it plays out. But today we wanted to comment on an interesting side note of the whole issue:
Every time we write about the Supply Chain talent deficit, on the Argentus blog or elsewhere, we see comments from experienced professionals in the field who aren’t able to find work. We’re always sure to say that the Supply Chain talent deficit is a big-picture trend, and doesn’t mean that everyone in the field is going to be able to get a job easily. But it’s interesting that we hear from quite a few people who are having difficulty finding work, despite the fact that companies are having more difficulty hiring in the field than perhaps ever before.
A comment by 3PL executive Valerie Kucherenko on one of our recent LinkedIn Publisher posts pointed out this disconnect, and got us thinking. First of all, here’s the relevant part of the comment:
“Frankly speaking there are so many articles, including the ones by Argentus Supply Chain Recruiting, indicating a shortage of qualified candidates in the Supply Chain field that I am torn between this feeling of high demand for Supply Chain professionals and the fact that many experienced ones can not find a job. Where is the confusion coming from?”
Let’s try to answer this question.
If there is a Supply Chain talent deficit, why are so many people in the field having trouble finding work?
First of all, the talent deficit in Supply Chain isn’t just buzz. Experts throughout the industry are talking about it, but it’s also something we’re hearing about daily from our clients looking to hire in the field, and from executives we speak to. We’re on the front lines of the talent war in this industry, and we can observe it directly. So it’s not that the difficulty of hiring in Supply Chain is made up.
Of course, the trouble that certain experienced people are having looking for work isn’t made up either. So we started thinking about big-picture reasons for this disconnect, based on our experience as people who have been recruiting in Supply Chain for over a decade. Here they are:
A certain amount of churn in employment is inevitable, and even a productive fact of the economy. There’s a reason why under economists’ definitions of “full employment,” there’s still about 5% of the workforce that’s unemployed. Structural factors such as geographic shifts and technological change mean that there will always be a certain number of unemployed people, independent of other factors like economic downturns, etc. This means that no matter the demand for Supply Chain talent, there will always be a certain number of people in between jobs — people who haven’t yet found work because it takes some time to get the right opportunity in front of the right people.
But that doesn’t tell the whole story. The other thing that helps explain this disconnect is the fact that the deficit of talent isn’t, strictly speaking, a numbers game. What matters isn’t necessarily the raw number of experienced candidates vs. positions (e.g. 10,000 candidates and 50,000 positions) so much as the kind of experience companies are looking for. This is one of the things that comes up over and over again in our conversations with executives.
Supply Chain’s role in companies is expanding. Instead of just being about putting product in the right place at the right time, Supply Chain now uses data, innovation, and supplier relationships to provide companies with a strategic edge. It interfaces with sales to plan and predict demand, etc. And while the function’s scope is increasing, companies are becoming more specific in their experience requirements. For example, more companies are looking for specific category experience (like Real Estate or IT) in Procurement. It’s possible that certain experienced professionals don’t have the right experience in the most high-demand niches (such as Demand Planning, S&OP), making it harder for them to find work than if “Supply Chain” was a more monolithic category. The nature of the experience required is changing — for example companies requiring specific software experience — and much of the deficit of talent exists on this cutting edge of skills requirements, rather than for more general, classic Supply Chain roles.
The solution to this issue? We think it’s two-fold: companies need to be more open-minded in their hiring, recognizing that strong business acumen can be as important to Supply Chain success as niche experience. And on the other side, candidates need to constantly work to adapt and diversify their skillsets, expanding their knowledge to follow the niches that are in highest demand among companies.
Hopefully that sheds some light on why it can be tough for certain Supply Chain professionals to find work even though there’s a deficit of Supply Chain talent more broadly. As F. Scott Fitzgerald once said, “the test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to function.”
Which is true (in our experience), but we get that it doesn’t make it any easier for those Supply Chain workers who are having trouble finding that next role! Feel free to reach out to us for help.
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