Procurious names Fronetics’ Kate Lee as one of the most influential in procurement

Procurious names Fronetics’ Kate Lee as one of the most influential in procurement

Kate LeeKate Lee, the senior director of research and strategy at Fronetics Strategic Advisors, has been named by Procurious as one of the 24 Most Influential People in Procurement.

The online business network for a new generation of procurement and supply chain professionals compiled the list to show who “you should be connecting with.”

Kate said she was “honored” by the recognition.

“The network and its members are not only industry leaders, but also leaders in innovation,” Kate said. “Procurious has more than 2,000 members from more than 70 countries and I’m thrilled to be part of such a niche social network.”

For the past 20 years Kate has worked with a range of people from senior executives at Fortune 500 companies to academics to refugees. At Fronetics Strategic Advisors, a management consulting firm focused on strategy and inbound marketing for the logistics and supply chain industries, Kate said she has been able to build a strong team which provides clients with unmatched service and value.

“I am proud of the team and our efforts in helping companies develop and implement inbound marketing and strategies that create results,” Kate said.

Kate is a newcomer on the Procurious list that also includes profiles such as ‘Local Producer’ AKA Brian Heinen, a driving force behind LinkedIn biggest groups for supply chain and sourcing professionals; Paul Snell, managing editor of Supply Management and Supply Business magazines; Hal Good, another LinkedIn power player in procurement with 13.5K followers on Twitter; and Tim Hughes, a top 35 UK blogger with 81.9K Twitter followers.

Procurious also cited the Fronetics Twitter account as a reason to welcome Kate into the mix.

The recognition of Kate read, in part: “The Fronetics’ Twitter account is both super-active and full of fascinating insights related to the profession.”

Kate again credited her team for the success:

“It comes down to the wonderful team at Fronetics,” she said. “We are committed to providing the industry with industry news as well as information on how to create and implement strategies that will create value.”

She continued:

“Additionally, we love engaging with individuals and companies within the industry via LinkedIn, Twitter, and our blog.”

Procurious names Fronetics’ Kate Lee as one of the most influential in procurement

Procurious names Fronetics’ Kate Lee as one of the most influential in procurement

Kate LeeKate Lee, the senior director of research and strategy at Fronetics Strategic Advisors, has been named by Procurious as one of the 24 Most Influential People in Procurement.

The online business network for a new generation of procurement and supply chain professionals compiled the list to show who “you should be connecting with.”

Kate said she was “honored” by the recognition.

“The network and its members are not only industry leaders, but also leaders in innovation,” Kate said. “Procurious has more than 2,000 members from more than 70 countries and I’m thrilled to be part of such a niche social network.”

For the past 20 years Kate has worked with a range of people from senior executives at Fortune 500 companies to academics to refugees. At Fronetics Strategic Advisors, a management consulting firm focused on strategy and inbound marketing for the logistics and supply chain industries, Kate said she has been able to build a strong team which provides clients with unmatched service and value.

“I am proud of the team and our efforts in helping companies develop and implement inbound marketing and strategies that create results,” Kate said.

Kate is a newcomer on the Procurious list that also includes profiles such as ‘Local Producer’ AKA Brian Heinen, a driving force behind LinkedIn biggest groups for supply chain and sourcing professionals; Paul Snell, managing editor of Supply Management and Supply Business magazines; Hal Good, another LinkedIn power player in procurement with 13.5K followers on Twitter; and Tim Hughes, a top 35 UK blogger with 81.9K Twitter followers.

Procurious also cited the Fronetics Twitter account as a reason to welcome Kate into the mix.

The recognition of Kate read, in part: “The Fronetics’ Twitter account is both super-active and full of fascinating insights related to the profession.”

Kate again credited her team for the success:

“It comes down to the wonderful team at Fronetics,” she said. “We are committed to providing the industry with industry news as well as information on how to create and implement strategies that will create value.”

She continued:

“Additionally, we love engaging with individuals and companies within the industry via LinkedIn, Twitter, and our blog.”

To grow your business you need to know your customers

To grow your business you need to know your customers

know your customers

The Dunkin’ Donuts in Boston’s Back Bay Station is a well-oiled machine.  The whole process – ordering a cup of coffee, paying, and receiving said coffee – takes seconds.  The experience is something reminiscent to Seinfield’s Soup Nazi.

For customers who frequent this Dunkin’ Donuts expect this.  They have timed their commute down to the minute and they know that if they can move through a line of 30 or so people in seconds – and make the train.  For customers who don’t frequent this Dunkin’ Donuts the experience can be jarring.

On the other hand, there is a small coffee shop I visit in Maine.  It takes minutes (think two digit numbers) to get a cup of coffee, and then more minutes to pay.   Customers who frequent this coffee shop savor this time that it takes to get their coffee.  The minutes waiting allow for conversations or quiet meditation.

Watching someone new enter the coffee shop is always interesting.  There are those that start to wait in line and then leave when, after minutes, they are no closer to getting coffee.  There are others who wait it out, checking their watch or smart phone every few seconds as if this will speed up the process.  These people generally leave in cloud of frustration.

These two businesses know their customers.  They have taken the time to understand what the needs are of the customer and they have tailored their business to address these needs.

To grow your business you need to take the time to determine who your target customer is, what their needs are, and how you can address these needs and bring value to the customer.

To grow your business you need to know your customers

To grow your business you need to know your customers

know your customers

The Dunkin’ Donuts in Boston’s Back Bay Station is a well-oiled machine.  The whole process – ordering a cup of coffee, paying, and receiving said coffee – takes seconds.  The experience is something reminiscent to Seinfield’s Soup Nazi.

For customers who frequent this Dunkin’ Donuts expect this.  They have timed their commute down to the minute and they know that if they can move through a line of 30 or so people in seconds – and make the train.  For customers who don’t frequent this Dunkin’ Donuts the experience can be jarring.

On the other hand, there is a small coffee shop I visit in Maine.  It takes minutes (think two digit numbers) to get a cup of coffee, and then more minutes to pay.   Customers who frequent this coffee shop savor this time that it takes to get their coffee.  The minutes waiting allow for conversations or quiet meditation.

Watching someone new enter the coffee shop is always interesting.  There are those that start to wait in line and then leave when, after minutes, they are no closer to getting coffee.  There are others who wait it out, checking their watch or smart phone every few seconds as if this will speed up the process.  These people generally leave in cloud of frustration.

These two businesses know their customers.  They have taken the time to understand what the needs are of the customer and they have tailored their business to address these needs.

To grow your business you need to take the time to determine who your target customer is, what their needs are, and how you can address these needs and bring value to the customer.

How a 3PL acquired 98 new customers

How a 3PL acquired 98 new customers

3PL increases revenue via inbound marketingCerasis is a top North American third party logistics company offering logistics solutions with a strong focus on LTL freight management.  In 2012 the company decided to move from a traditional approach to marketing (ads in print publications and a heavy reliance on referrals) to a digital strategy – inbound marketing.

Within 25 months:

  • Visits to the Cerasis website increased by 1,141%;
  • Visits to the company blog increased from zero to 46,404;
  • Traffic driven by social media increased by 376,150%;
  • Organic traffic increased by 4,066%.

Moreover, Cerasis gained 715 leads.  Fourteen percent of these leads converted to customers.  The 98 new customers Cerasis gained through their inbound marketing efforts generated a 14% increase in revenue.

To learn more about Cerasis’ approach to inbound marketing and for more results, download the case study: 3PL company Cerasis acquires 98 customers through inbound marketing.