How a 3PL acquired 98 new customers

How a 3PL acquired 98 new customers

3PL increases revenue via inbound marketingCerasis is a top North American third party logistics company offering logistics solutions with a strong focus on LTL freight management.  In 2012 the company decided to move from a traditional approach to marketing (ads in print publications and a heavy reliance on referrals) to a digital strategy – inbound marketing.

Within 25 months:

  • Visits to the Cerasis website increased by 1,141%;
  • Visits to the company blog increased from zero to 46,404;
  • Traffic driven by social media increased by 376,150%;
  • Organic traffic increased by 4,066%.

Moreover, Cerasis gained 715 leads.  Fourteen percent of these leads converted to customers.  The 98 new customers Cerasis gained through their inbound marketing efforts generated a 14% increase in revenue.

To learn more about Cerasis’ approach to inbound marketing and for more results, download the case study: 3PL company Cerasis acquires 98 customers through inbound marketing.

How a 3PL was able to grow their revenue by more than 14%

How a 3PL was able to grow their revenue by more than 14%

Fronetics Cerasis inbound marketing case study

Founded in 1997, Cerasis is a top North American third party logistics company offering logistics solutions with a strong focus on LTL freight management.  For 15 years the company utilized traditional marketing strategies – placing ads in glossy industry publications (print) and relying heavily on referrals.  This strategy was effective.  The company acquired new customers, retained current customer, and realized positive growth.  However, Cerasis was not attracting larger and more sophisticated shippers, and brand awareness was low.  Moreover, Cerasis was not perceived as a leader within the industry.  The company recognized that in order to catch the attention of their preferred customers, increase brand awareness, and be perceived as a leader within the industry they needed to make substantial changes to their marketing strategy.  To overcome these challenges Cerasis decided to shift from their traditional approach to an inbound marketing strategy.

Strategy matters

Understanding that strategy is critical to success, Cerasis took the time to put a strategy in place.  Taking a research-based approach to strategy development, Cerasis studied internal company data, trends, and metrics and conducted market research.  Using this information Cerasis determined the type of messaging it wanted to share, identified their target audience (buyer persona), and identified the platforms it felt would be the most effective.

Adam Robinson, Director of Marketing at Cerasis, notes that the company took a measured approach:

“Once we had a strategy in place we needed to execute it.  We started simply – we posted one piece of content each day.”

Revenue matters

Cerasis’ strategy paid off.  Within 25 months Cerasis realized a 14% increase in revenue.  This increase was directly attributable to inbound marketing.  In addition this stream of revenue, the company’s sales team was able to generate revenue totaling $20 million during this period – more than double the previous two years combined.  This can also be linked to the company’s inbound marketing efforts as they increased the company’s brand awareness and positioned Cerasis as a leader within the industry.

To learn more about Cerasis’s approach to inbound marketing and the results realized, download the case study: 3PL Cerasis acquires 98 new customers through inbound marketing.

How a 3PL was able to grow their revenue by more than 14%

How a 3PL was able to grow their revenue by more than 14%

Fronetics Cerasis inbound marketing case study

Founded in 1997, Cerasis is a top North American third party logistics company offering logistics solutions with a strong focus on LTL freight management.  For 15 years the company utilized traditional marketing strategies – placing ads in glossy industry publications (print) and relying heavily on referrals.  This strategy was effective.  The company acquired new customers, retained current customer, and realized positive growth.  However, Cerasis was not attracting larger and more sophisticated shippers, and brand awareness was low.  Moreover, Cerasis was not perceived as a leader within the industry.  The company recognized that in order to catch the attention of their preferred customers, increase brand awareness, and be perceived as a leader within the industry they needed to make substantial changes to their marketing strategy.  To overcome these challenges Cerasis decided to shift from their traditional approach to an inbound marketing strategy.

Strategy matters

Understanding that strategy is critical to success, Cerasis took the time to put a strategy in place.  Taking a research-based approach to strategy development, Cerasis studied internal company data, trends, and metrics and conducted market research.  Using this information Cerasis determined the type of messaging it wanted to share, identified their target audience (buyer persona), and identified the platforms it felt would be the most effective.

Adam Robinson, Director of Marketing at Cerasis, notes that the company took a measured approach:

“Once we had a strategy in place we needed to execute it.  We started simply – we posted one piece of content each day.”

Revenue matters

Cerasis’ strategy paid off.  Within 25 months Cerasis realized a 14% increase in revenue.  This increase was directly attributable to inbound marketing.  In addition this stream of revenue, the company’s sales team was able to generate revenue totaling $20 million during this period – more than double the previous two years combined.  This can also be linked to the company’s inbound marketing efforts as they increased the company’s brand awareness and positioned Cerasis as a leader within the industry.

To learn more about Cerasis’s approach to inbound marketing and the results realized, download the case study: 3PL Cerasis acquires 98 new customers through inbound marketing.

What businesses can learn from Ello

What businesses can learn from Ello

what businesses can learn from Ello

Ello launched in beta on August 7th.  By the last week in September the invite-only social network was receiving more than 50,000 invite requests per hour.

What sets Ello apart from other social networks?  Ello is ad-free and doesn’t sell user data to third parties.  On October 23rd Ello became a Public Benefit Corporation; therefore, making it virtually impossible for Ello to ever sell ads or user data.

The company’s manifesto points to the frustrations which were the impetus for founding Ello, and to the company’s strategic direction:

“Your social network is owned by advertisers.

Every post you share, every friend you make, and every link you follow is tracked, recorded, and converted into data. Advertisers buy your data so they can show you more ads. You are the product that’s bought and sold.

We believe there is a better way. We believe in audacity. We believe in beauty, simplicity, and transparency. We believe that the people who make things and the people who use them should be in partnership.

We believe a social network can be a tool for empowerment. Not a tool to deceive, coerce, and manipulate — but a place to connect, create, and celebrate life.

You are not a product.”

Ello’s mindset resonates.  Not only are people clamoring to join the social network, investors are pounding on the door.  CEO and Co-Founder Paul Budnitz told BusinessWeek:“I have every investor in the world in my inbox. Someone today offered to fly us out in a private jet to talk, and we said we’re just too busy.”  Ello is only open to additional financing from backers with similar values.

What can businesses learn from Ello’s rapid rise to stardom? No one wants to be thought of as a product.  If your company recognizes this and your social media strategy reflects this – you are more likely to be successful and rise to stardom (or at the very least increase your revenue).

Your company should use social media to:

  • Build trust and relationships with prospects and customers;
  • Engage with customers;
  • Listen;
  • Learn from your customers.

As Alexandra Samuel, Vice-President of Social Media at Vision Critical, recently wrote in an article for the HBR Blog Network:  “Instead of relying on algorithms and ad targeting to get dollars out of their customers’ wallets, companies need to think about the value they can offer to their customers’ online lives.”

What businesses can learn from Ello

What businesses can learn from Ello

what businesses can learn from Ello

Ello launched in beta on August 7th.  By the last week in September the invite-only social network was receiving more than 50,000 invite requests per hour.

What sets Ello apart from other social networks?  Ello is ad-free and doesn’t sell user data to third parties.  On October 23rd Ello became a Public Benefit Corporation; therefore, making it virtually impossible for Ello to ever sell ads or user data.

The company’s manifesto points to the frustrations which were the impetus for founding Ello, and to the company’s strategic direction:

“Your social network is owned by advertisers.

Every post you share, every friend you make, and every link you follow is tracked, recorded, and converted into data. Advertisers buy your data so they can show you more ads. You are the product that’s bought and sold.

We believe there is a better way. We believe in audacity. We believe in beauty, simplicity, and transparency. We believe that the people who make things and the people who use them should be in partnership.

We believe a social network can be a tool for empowerment. Not a tool to deceive, coerce, and manipulate — but a place to connect, create, and celebrate life.

You are not a product.”

Ello’s mindset resonates.  Not only are people clamoring to join the social network, investors are pounding on the door.  CEO and Co-Founder Paul Budnitz told BusinessWeek:“I have every investor in the world in my inbox. Someone today offered to fly us out in a private jet to talk, and we said we’re just too busy.”  Ello is only open to additional financing from backers with similar values.

What can businesses learn from Ello’s rapid rise to stardom? No one wants to be thought of as a product.  If your company recognizes this and your social media strategy reflects this – you are more likely to be successful and rise to stardom (or at the very least increase your revenue).

Your company should use social media to:

  • Build trust and relationships with prospects and customers;
  • Engage with customers;
  • Listen;
  • Learn from your customers.

As Alexandra Samuel, Vice-President of Social Media at Vision Critical, recently wrote in an article for the HBR Blog Network:  “Instead of relying on algorithms and ad targeting to get dollars out of their customers’ wallets, companies need to think about the value they can offer to their customers’ online lives.”