Social Media Facts for B2B Companies

social media and supply chain managementA recent collection of social media facts and stats offers an interesting look at B2B company and buyer behavior.

Last month, Webbiquity published a list of 49 social media facts and stats about user behavior on Facebook, Twitter, LinkedIn, Pinterest, Instagram, and Google+. These figures, collected from various studies, offer insight into how people and businesses are using social networking in recent times.

B2B companies may find several of the stats particularly interesting, and it may influence the way they think about social media marketing. I have pulled out some of the most applicable and offered some thoughts below.

Social media facts and stats from Webbiquity

88% of B2B companies use Facebook for marketing (and 96% of all B2C companies )

If you are not using Facebook in your marketing efforts, you are in a quickly growing minority. With 968 million active daily users, the largest social networking site offers a huge opportunity — actually, the most expansive opportunity available — for your business to attract, court, and convert potential customers. Here are some of our top tips for using Facebook to market your business.

93% of small business owners and marketers use Facebook.

Small businesses don’t have the time or budget to compete with large brands when it comes to marketing — but social media can level the playing field. Social media, and Facebook especially, is an ideal marketing platform for small businesses because it can be relatively inexpensive but have a high impact on growth. Your company can cultivate your brand, engage with customers, and form business relationships. Learn how two small companies saw enormous growth thanks to social media.

21% of consumers say they unfollow brands that post repetitive or boring content. 19% say they would unfollow a brand on Facebook if the brand posted too often — more than six times a day.

We know that creating good, original content is key to a successful inbound marketing strategy. But knowing how often to post to the various social channels can be one of the more intimidating obstacles to overcome. How do you know what’s too much and what’s too little? Learn how often you should post on social media.

74% B2B decision makers use LinkedIn to help make purchasing decisions.

Don’t let anyone convince you that social media channels are for personal use only: customers are online, and if you aren’t, you’re at a disadvantage. And since nearly three-quarters use LinkedIn for purchasing decisions, it’s critical that your business is strategic about your presence on the network. Check out this guide for creating the perfect LinkedIn company page to get started.

88% of B2B marketers in North America use Twitter for content distribution.

Twitter is one of the more effective channels for gaining business, and the numbers prove it. A Market Probe International survey found that 72% of those who follow a business on Twitter are more likely to make a purchase from that business, and that 82% of followers are more likely to recommend a product or service to friends and family. Additionally, 85% of respondents reported feeling a closer connection to a small business if they follow them on Twitter. Learn more about Twitter for business.

Pinterest has 47 million active monthly users worldwide, 80% of whom are women.

While Pinterest use is rapidly growing among B2C marketers, the B2B world still hasn’t quite figured it out yet. I pulled out the two above stats to show the enormous potential this channel has, particularly for businesses whose customer base is primarily women. Fronetics’ social prospecting workbook has some ideas on how to get started using Pinterest.

32% of U.S. companies with 100+ employees used Instagram for marketing activities in 2015. eMarketer predicts that number will jump to 70.7% by 2017.

The importance of Instagram for B2B companies will continue to grow. Here’s why: 90% of Instagram users are under age 35. A recent Google study showed an increasing number of Millennials on the B2B purchasing path — up to 46% of potential buyers were of this generation in 2014. Their preferences and behaviors are having a noticeable impact on B2B buyer behavior as a whole. So if your business wants to capitalize on the nearly 300 million active monthly users, Instagram should be on your radar.

64% of North American B2B marketers use Google+ to distribute content, but just 17% use it for new product launches (vs. 81% who use LinkedIn).

Americans may use Google+ less frequently than some of the other networks, but don’t count it out entirely. More people check the site than people realize, including die-hard fans of Google products and the many businesses who use the Google suite professionally.

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