Archive for the "Social Media" Category


Top 10 Social Media Posts 2018

Top 10 Social Media Posts 2018

Our most-viewed social media posts confirm there’s only one thing that stays the same with social platforms: they’re always changing.

Today, more than ever, companies are turning to social media to engage with customers and reach new audiences. But staying current with updates and new technologies is no easy task for marketers.

2018 was the year of video. From the soaring popularity of Insta Stories and Snapchat to the continued success of YouTube, users want to watch content (over reading it). In fact, video is the most popular form of content being consumed online today — and it shows no sign of slowing down.

From the soaring popularity of Insta Stories and Snapchat to the continued success of YouTube, users want to watch content (over reading it). In fact, video is the most popular form of content being consumed online today — and it shows… Click To Tweet

Here are the top 10 social media posts in 2018, including why (and how ) to start implementing video into your content marketing strategy.

Top 10 social media posts in 2018

1. 10 Social Media Statistics for B2B Marketers 2018

Social Media Examiner’s 10th annual study, 2018 Social Media Marketing Industry Report, surveyed more than 5,700 marketers from across the world in a variety of industries — including manufacturing, industrial goods, and a variety of other B2B verticals. Here are some of the most relevant social media statistics from that survey for supply chain and logistics marketers. Read full post

2. An Example of Successful Social Media in Supply Chain Management

Sometimes, a success story can be a powerful motivator. FIFA and Adidas have been extremely successful in using social media in supply chain management. Here’s how it works for these organizations and why your business should consider it. Read full post

3. 10 Tips for Using Instagram for Business

Recent research on social media use shows that 66% of brands now use Instagram. It’s the second-most used platform by businesses, up from fourth in 2017. If you’re considering using Instagram for your business, which you should be, here are some tips for getting started. Read full post

4. Video: Social Media Trends for 2018

As always, good content will be as important as ever. With over one million new-data-producing social media users each day, high-quality content is the only way to stand out from the masses. But we also think you should pay attention to a few social media trends that we have highlighted in the following video. We’re certainly planning to adjust our strategy and those of our clients to consider these things. Read full post

5. 4 Things Your Business Should Do in Light of Facebook News Feed Changes

Mark Zuckerberg once again rocked the world on January 11 ­— at least for businesses — when he announced that Facebook News Feed was evolving to include less public content, meaning content from Pages of businesses, brands, and media. The algorithm now prioritizes posts from friends and family (over public posts) and those that “spark conversations and meaningful interactions between people.” Here’s how you should change what you’re doing in response. Read full post

6. Infographic: Social Media Statistics Your Business Needs to Consider When Publishing Content

A strong social media presence is key to successful marketing in 2018. Social media is simply unavoidable these days. So, you jumped on board and you’re posting and tweeting. You’re creating content. You’re learning about search engine optimization and how to improve your rankings. But you’re still not reaching the audiences you were hoping to attract. What’s going wrong? Read full post

7. What Supply Chain and Logistics Marketers Need to Know About Organic Reach on Facebook

In a recent social media news post, we mentioned that Facebook was experimenting with an Explore Feed feature. You may or may not have heard about how this might affect businesses’ ability to achieve organic reach on Facebook. Read full post

8. Facebook Boosts Local News, Twitter Launches Sponsored Moments, and More Social Media News

Updates to the most popular sites have included longer character counts, more advanced conversational skills with chatbots, and new tools for easier sharing. All of these changes are working to improve user experience and help keep users active on the biggest sites. Read full post

9. Facebook Updates News Feed, Instagram Allows User to Send Live Videos, and More Social Media News

I’m sure by now you have heard about the updates to Facebook’s News Feed that are having major impacts on business pages’ organic reach. But the changes don’t stop there. Twitter, Snapchat, and Instagram are trying to follow Facebook’s lead and enhance their user experience. Through updates that include video counts, enhanced data collection, and recommended posts, social media is working overtime to make sure its active users are staying active. Read full post

10. 5 Ways to Improve Your YouTube Marketing Strategy

I’ve written a lot about YouTube and how the supply chain should be leveraging it as a marketing tool. Of course, I don’t recommend just creating videos at random and throwing them up on your channel. Like any content or platform, you should approach YouTube strategically. Read full post

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6 Content Marketing Trends for the Supply Chain in 2019

6 Content Marketing Trends for the Supply Chain in 2019

As content marketing continues to increase in popularity, here are six trends to consider when planning your 2019 strategy.

A recent article by Forbes on content marketing notes: “As recently as a few years ago, marketers handled content mostly as a side project. It was more of a bonus than an essential role — something you did when you had time because it took a backseat to more traditional marketing projects and responsibilities. That’s changed.”

Boy, has that changed. The content marketing industry is expected to be worth more than $400 billion by 2021.

The 2018 report from the Content Marketing Institute shows just how prevalent content marketing is, and how essential it has become to creating brand awareness, educating your audience, and building credibility and trust with your customers.

Supply chain & logistics marketers: Trends to watch

So, where is content marketing headed in 2019? Content marketing budgets are still on the rise, and supply chain and logistics companies are increasingly seeing the value in moving to an inbound marketing strategy driven by original content.

These are the six notable trends to consider when planning your 2019 content marketing strategy.

1. Video

Video is currently the most popular form of content being consumed online today, and video marketing will continue to have substantial value in 2019.

Smart supply chain marketers should start the new year by developing a visual storytelling strategy that offers consistent delivery of valuable content.

What’s your best bet? Be helpful and teach your audience something worthwhile to them.

2. Chatbots

The rise of chatbots – automated computer programs that simulate human conversation in messaging apps – is expected to continue in 2019. Business Insider recently reported that the number of people on messaging apps surpassed the number of users on social networks!

Business Insider recently reported that the number of people on messaging apps surpassed the number of users on social networks! Click To Tweet

Chatbots are just one of the ways artificial intelligence will shape the content marketing landscape in 2019, but their ability to drastically increase customer engagement puts them on the short list for a major trend to watch in the coming year.

3. Voice search

Voice search is becoming an increasingly prevalent means of attaining information. Statistics vary, but it’s expected that anywhere between 30-50% of all searches will be voice searches by 2020. A recent report by NPR and Edison Research found that the rise of smart speakers is substantially changing consumer routines and purchasing behavior.

A good content marketing strategy for 2019 should consider how your customers might use voice search in your industry, and what you can do to maximize your content’s ability to respond.

4. Long-form content

I love this one, because it harkens back to humble beginnings of content marketing and the desire to put informative, quality content in front of a targeted interested audience.

Long form content – white papers, case studies, and lengthier blog posts e.g. – will have a resurgence of renewed appreciation in 2019. Why? Because many industries, including supply chain and logistics industries, are saturated with tons of mediocre short form content. People are increasingly looking to weed through it all for substantial quality posts from trusted sources. In addition, search engines will favor longer posts in results rankings.

Cheers to 2019 being the year of quality over quantity!

5. Brand ambassadors

We wrote about brand ambassadors as we headed into 2018, but they are worth mentioning again as we look forward to 2019. Brand ambassadors are employees that influence the B2B buying decisions of others, and they are an often-overlooked resource with more traditional marketing tactics.

Peers and colleagues are the third most influential source of information for business to business (B2B) purchasing, right behind online searches and your website! And there’s nothing more credible than a friend who speaks highly of their company’s product or service.

Definitely consider how you can help make brand ambassadors out of your employees in 2019.

6. Market Influencers

The final trend to watch in 2019 is influencer marketing, a form of marketing which focuses on influential people rather than the market as a whole.

Basically, marketers identify individuals who might have influence over potential buyers and create marketing campaigns and activities around these influencers. In many ways, this works similarly to a brand ambassador, where a single person influences their network of friends; in this case, however, the market influencer has a large network and a lot of “friends” who listen.

Influencer marketing will be a huge trend in marketing for 2019, and it would be worth considering who might be an influencer in your industry in the coming year and what your company might do reach them.

So, there you have it. As we head into 2019, these are the trends to watch and plan for in content marketing space.

The B2B buying climate is growing longer and more complex, and content marketing is so effective throughout the entire sales cycle if it’s done well.  The end of the year is a great time to revisit your marketing strategy and make any necessary changes for the coming year.

Best wishes in the year ahead!

This post originally appeared on EBN Online.

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Archive for the "Social Media" Category


The Top 3 Social Media Mistakes Companies Still Make

The Top 3 Social Media Mistakes Companies Still Make

Social media is a valuable tool for businesses, but only if they use it to their best advantage and avoid these three common mistakes.

81% of small and medium businesses use a social platform. And we all understand why. By 2019, it is estimated that there will be around 2.77 billion social media users around the globe. That’s a lot of potential customers.

There’s no disputing social media is an effective way to increase brand awareness and generate leads. But it can be fairly useless if your company isn’t doing it right. Click To Tweet

So, there’s no question as to why companies are jumping on the social media bandwagon. And there’s no disputing social media is an effective way to increase brand awareness and generate leads. But it can be fairly useless if your company isn’t doing it right.

Top three social media mistakes companies make

Mistake #1: Using objectives instead of strategy

Social media platforms are continually making changes and updates to improve the user experience. In order to weather these changes and keep your audience engaged, it’s imperative to have a clear strategy that includes types of content, frequency, and pillar topics.. Posts should reflect your brand, so make sure posts follow style guidelines and reflect your specific tone.

A strategy will also help prove ROI. Social Media Examiner’s 2018 Social Media Marketing Industry Report found that only 44% of marketers agree that they know how to measure social media ROI. That means two-thirds of marketers don’t know whether or how much their marketing efforts are paying off when it comes to the use of social media. A strategy that incorporates defined goals, tracking and measuring will help prove data-driven ROI and improve your social media presence.

Mistake #2: Using the most popular social media platforms

Not all social media platforms are created equal. In fact, all social media channels have a differentiating quality that makes them appealing to specific audiences. Start by identifying where your target audience is spending their time. For example, 81% of millennials view their Twitter account on a daily basis. If your company is looking to capture millennials as leads, your social media efforts should certainly include Twitter.

Once you’ve determined where you should be posting, concentrate on creating content that caters to those specific platforms. Lots of companies post the same content across all of the apps they use. We understand how easy that is for marketers, especially with automation tools. But the foundation of social engagement is authenticity, something that is hard to achieve when posts are the same across all channels. Work to create content — including video and images — that caters to specific platforms to build brand awareness and loyalty.

Mistake #3: Promoting instead of connecting

Social media is all about engagement. Users don’t want to engage with brands that are pushing their products and services. Users want informative, interesting, and yes, even fun content. Companies need to focus on creating content that leaves their users wanting more.

Companies that are succeeding on social media are finding innovative and creative ways to relate to users. When you engage and get users involved in your story, you create long-lasting customer relationships. Storytelling creates an emotional bond with your company and drives brand loyalty.

Greg Hadden, executive creative director of Motive Made Studios, sums up the power of connecting with users: “What often gets lost is the fact that good storytelling is potent stuff. It has the power to make people want to believe and to belong, which is the goal of all storytellers. We’re all selling something, be it an idea, an exploration of the human condition, or say, a vacuum cleaner. It’s no mistake perhaps that good stories often create products.”

Final thoughts

Social media platforms are a powerful resource that can help your business grow. But they have to be used correctly. Creating a documented strategy will help shape your brand’s social media presence and give you milestones to test and tweak your progress. Need help creating a social media strategy? Let us help.

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Facebook Announces 3Q Earnings, LinkedIn Offers New Integration Tools, and More Social Media News

Facebook Announces 3Q Earnings, LinkedIn Offers New Integration Tools, and More Social Media News

Also in social media news, November 2018: Instagram tests options to promote stories on business pages, Pinterest unveils updates to self-serve ad tools, and Facebook tests advanced analytics for Instagram.

November was the month of social media updates and the development of new tools aimed at helping brands. Though Facebook has vowed to boost content for individuals – think posts from friends and family – they are also making significant strides in helping businesses gain reach and increase engagement after a slow start to the calendar year.

For example, Instagram tested options to help promote Stories on Business pages. What does this mean for your company? Soon brands will have the ability to get Stories in front of new audiences, increasing followers and engagement. Building lasting relationships with prospects on social media means presenting your brand in a visually engaging way while linking them to useful and relevant information.

Building lasting relationships with prospects on social media means presenting your brand in a visually engaging way while linking them to useful and relevant information. Click To Tweet

Here’s your social media news for November 2018.

Facebook announces third-quarter earnings report

Facebook just revealed it has 1.49 billion daily active users in its quarterly earnings report. When you combine Facebook, Messenger, Instagram, and Whatsapp, monthly active users total 2.6 billion. Though these numbers are the highest of any social media platform, Facebook significantly dropped active users in Europe last quarter.

Mark Zuckerberg, Facebook CEO, noted a growing shift in social media engagement including an increased focus on private messaging and stories. Another shift? Video. “We’re seeing video grow dramatically across the ecosystem, and while Watch is now growing very quickly, we’re well behind YouTube and still working to make this a unique people-centric experience.” writes Zuckerberg. Facebook will also continue to improve safety and security measures to address increased threats.

YouTube premieres now available to all users

YouTube premieres is a feature that lets you and your viewers watch and experience a new video together, much like a movie or TV show premiere. Premiering your video allows you to schedule a video upload and to create buzz around the video with a shareable watch page. Premieres originally debuted to specific creators but is now available to all users. Businesses can invite fans to use Live Chat as it counts down to the premiere of a new video that users can watch together while answering questions and responding to comments.

LinkedIn offers new integration tool with Google Campaign Manager

LinkedIn announced a measurement integration tool with Google Campaign Manager, a part of Google Marketing Platform. This new tool allows businesses to see LinkedIn ad performance alongside other paid advertising, and get attribution for LinkedIn ads across all impressions and interactions. “Earlier this year, we launched this integration for a few ad formats, but today – we are launching it for Sponsored Content,” writes LinkedIn.

Instagram tests Promote: a new way to share Stories on business pages

Instagram is giving businesses a new way to share Stories without much effort. Promote, a new ad type, allows admins to “auto-target users similar to their followers, specific locations, or use all of Instagram’s targeting parameters to inject their stories into the queue of more users.” The ads will also link back to a business’s Instagram profile or webpage. Instagram confirmed to TechCrunch that Promote for Stories is similar to Facebook’s Boost option that lets businesses pay to show their posts to more users instantly.

Facebook tests advanced analytics for Instagram

Facebook introduced Instagram Analytics, a new part of Facebook Analytics. With Instagram Insights, businesses can already see how audiences interact with posts and Stories, but what happens next and what does that mean for your business? Now with Instagram Analytics, businesses can track “lifetime value and retention rates for people who do or don’t interact with their content and create audience segments to see if people who commented on a particular post generate more value for them.” They can also analyze how audiences overlap with website visitors and Facebook followers.

Pinterest updates self-serve ad tools

Pinterest is working to make it easier for brands to reach the right audiences with their ads. In October, Pinterest unveiled updates to its Self-Serve Ads Manager to streamline the campaign creation process and give companies tools to track their progress on the app. “Over the past year, we’ve used your feedback to redesign our ad tools so businesses on Pinterest can define and size audiences, create ads and pull reports with ease.” The new features are currently available in English-speaking markets with a Pinterest business profile.

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Infographic: Holiday Supply Chain 2018

Infographic: Holiday Supply Chain 2018

With the 2018 holidays approaching fast, customers are pulling out their wallets and getting ready to increase holiday spending by at least 4.3%.

The National Retail Federation (NRF) is estimating that holiday sales will be up 4.3-4.8% over 2017, for a total of $717.45 billion to $720.89 billion. “Thanks to a healthy economy and strong consumer confidence, we believe that this holiday season will continue to reflect the growth we’ve seen over the past year,” says NRF President and CEO Matthew Shay.

The National Retail Federation (NRF) is estimating that holiday sales will be up 4.3-4.8% over 2017, for a total of $717.45 billion to $720.89 billion. Click To Tweet

Shopping insights

Consumers are planning to spend an average total of $1,007 for decorations, candy, and gifts ($853 on average), as well as other purchases for themselves and their families ($154 on average). This is an increase from 2017, continuing the trend of growth over the past 5 years.

Not only are they spending more, but consumers are starting early this year—as many as 40% will have started their holiday shopping by November 1, and 18% got started in September or earlier.With Black Friday and Cyber Monday behind us, consumers have been using deals and promotions to start getting items on their holiday lists. 164.6 million shopped or considered shopping during the Thanksgiving holiday weekend.

Increasingly, shoppers are turning online, many on mobile devices. 71% are planning to use a smartphone or tablet to research or make a purchase. In fact, 55% of consumers are planning to shop online. Of those, 94% plan to take advantage of free shipping, 50% plan to buy online and pick up in store, and 16% plan to splurge on expedited shipping.

Priorities

Holiday shoppers rank sales and price discounts (71%), quality (60%), selection of merchandise (60%), and free shipping (47%) as the top factors in deciding where to shop this year.

“Consumers will be scouring through retailers’ ads to make sure they are getting the best deal possible,” Prosper Insights Executive Vice President of Strategy Phil Rist said. “Although sales will remain an important factor, shoppers want good quality and want to be able to find what they’re looking for.”

holiday infographic

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Video: 7 Stages in the Sales Cycle Content Can Help

Video: 7 Stages in the Sales Cycle Content Can Help

Here’s how content can help support sales during the seven stages of the sales cycle, including personalization and building last relationships.

The sales process is often an uphill journey with lots of unexpected bumps along the way. Sales teams are all too familiar with these obstacles, but they don’t have to face these challenges alone.

Arm your sales rep with content to educate prospects during specific points in the purchasing process, and it will build his or her reputation as a knowledge source. That can be the difference in getting a foot in the door, advancing through the final stages of a purchasers’ decision, or closing a deal.

Sales and marketing can work together to create a better understanding of the buyer's journey, make updates on buyers insights, and brainstorm solutions to bottlenecks in the sales funnel. Click To Tweet

Strong communication between sales and marketing can help achieve big-picture goals when it comes to creating content. These teams can work together to create a better understanding of the buyer’s journey, make updates on buyers insights, and brainstorm solutions to bottlenecks in the sales funnel.

You need to take a close look at your sales process and be strategic about the times when content would be helpful — as well as the types of content that will successfully assist sales reps in educating and informing prospects. Here’s how content can support sales in each of the 7 stages in the sales cycle:

Video: 7 Stages in the Sales Cycle Content Can Help

Takeaway

Don’t forget how important it is for sales teams to be armed with informative, relevant content to support the sales cycle. It’s not enough to just produce content, sales teams need to be ready to provide this content to potential customers at every point of contact.

Want help identifying what content your supply chain and logistics company can provide to your sales team? Let us help.

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