by Fronetics | Jul 20, 2015 | Blog, Logistics, Marketing, Social Media, Strategy, Supply Chain

Sourcemap: doing well by doing good.
Leonardo Bonanni’s company, Sourcemap, is doing well by doing good, and he’s helping companies to do the same. In working on his doctoral thesis at MIT, Leonardo Bonanni created a service that is good for the world on many levels – it saves companies money and it works towards sustainability through transparency. Bonanni is bringing the people what they want. Consider these numbers from recent surveys:
- more than 88% of consumers think companies should try to achieve their business goals while improving society and the environment
- 83% of employees would seriously consider leaving their job if their employer used child labor in sweatshop factories
- 65% would seriously consider leaving their job if their company harmed the environment
Bonanni’s innovative company, Sourcemap, helps clients visually map the supply chain route, from raw materials to end-users, providing unique and important visibility. Companies like Stoneyfield, Mars Chocolate, Fairphone, and Office Depot can see risks and disruptions in the supply chain in real time, act responsibly, promote sustainability, and please consumers who are increasingly curious and conscientious about materials sourcing.
The likes of the Wall Street Journal, Forbes, and The Guardian have taken interest in Dr. Bonanni and Sourcemap. Here he shares some insights with Fronetics on the growth of the company and how he won’t rest until mapping the supply chain is status quo.
What’s the most exciting thing going on at Sourcemap right now?
2015 is the year of supply chain mapping. When we started helping companies trace their products to the source, it was 2007 and the question was ‘why would we want to do that?’ Today it’s ‘how fast can we start?’ Whether it’s risk, sustainability, or simply finding more efficient ways to source products, companies need a big picture of the end-to-end supply chain. What’s exciting is how fast and far we help our clients get there – sometimes in as little as one day.
Tell me about how the maps are built. Are the maps on the free source platform built the same way as the maps on the enterprise platform?
Sourcemap started as a service for consumers to find out where products come from (free.sourcemap.com is still the only website where anyone can make a supply chain map, no training required). Users log in and map a supply chain – from raw material to end customer – as easily as drawing dots and lines on a Google map. Soon after the free website launched manufacturers approached us to see if we could help them figure out where their products come from. We had a lot of experience from serving millions of visitors through our free website, so we knew how to make a robust and intuitive interface for supply chain mapping. We adapted the technology to enterprise needs by adding company specific KPI’s, network analytics, and real-time reporting. The difference is that our enterprise users don’t draw the supply chains one link at a time. Their maps are automatically generated in near-real time from transportation, purchasing, and product lifecycle management databases.
Is it hard to convince businesses that there is an economic or competitive advantage to a utilizing a platform like Sourcemap?
It’s true that Sourcemap was originally built for sustainability, and it can be hard for companies to dedicate resources to long-term issues when short-term priorities come up every day. But our first success wasn’t helping companies be more sustainable in the long term. It was helping them tackle short-term crises, by developing a supply chain repository for emergency response and business continuity planning. Our clients were spending days and weeks to determine how a natural or human-made disaster was impacting any of thousands of suppliers worldwide. We brought that time down to minutes. Then supply chain managers started to see the benefit of knowing not just who they buy from, but who their suppliers buy from – and making decisions to consolidate or diversify supply, move inventories around, and decide when to in-source / out-source processes. These decisions represent huge savings in overall supply chain cost.
This is fantastic tool for companies who are proud of their supply chains, but what about those companies who aren’t, or who aren’t even fully aware of the steps and impact of their chain?
Over the years we’ve worked with companies big and small, with widely differing visibility into their supply chains. What we’ve seen is that the biggest benefit – the low-hanging fruits – are there for first-time supply chain mappers. These are companies that have expanded through acquisitions, are entering new markets or introducing new products – basically any organization that needs to account for a whole new way of doing business. Then, supply chain mapping is the easiest way to keep tabs on everyone in the supply chain and make sure that decisions are taken with an eye on the big picture.
In the years you’ve been doing this work have you seen a shift in consumer demand around the sourcing of materials and making of products? Is there increasing social pressure for companies to “do good”?
We’ve seen two drivers for supply chain sustainability and transparency: companies who want to attract the best talent, and brands looking to differentiate their product by providing information on its price, its composition, or its source.
Given that you teach at Columbia, I’m wondering if you see a difference in the passion, awareness, and attitude around sustainability with younger generations? Have you seen growth in the enrollment numbers in your classes?
I like to teach one or two evening classes a year (this Fall at NYU) to see how supply chain thinking is evolving as it becomes more mainstream. My class hasn’t changed much since it started in 2007, but the students have. Sustainability used to be a futuristic concern, and no one outside logistics departments ever talked about supply chains. Today there is a real desire among students to be social entrepreneurs, and part of that means thinking about products and services holistically – making sure that the social and environmental impacts are drivers of innovation, not just a nice-to-have. Enrollment has grown, and so has the number of departments where supply chains play a role: from engineering, architecture and design to business, public policy and international affairs.
Has social media played a role in the growth of the business and/or the operations of the business?
Sourcemap wouldn’t be here without social media. The fact that our supply chain maps can be embedded in other websites attracted over a million visitors in the first year. We saw brands embedding maps of their supply chains on their own websites, and we got a tremendous amount of traffic from being embedded and linked from the Huffington Post, Wired and Fast Company.
What are your ultimate goals for Sourcemap?
Supply chain mapping – knowing where products originate – gets easier the more companies do it. It requires information sharing, which means tighter collaboration between buyers and sellers. We’ve seen it become a requirement of purchasing departments: if you want to sell your products, disclose the raw material origins. That makes it easier to trust – and verify – the quality, the compliance, the sustainability of the product. Personally, I won’t rest until supply chain mapping becomes part of doing business as usual.
Dr. Leonardo Bonanni is Founder and CEO of Sourcemap, the supply chain mapping company. The New York-based startup offers enterprise software for companies to trace products, evaluate social, environmental and financial risks, and monitor improvements over time. One day soon you’ll be able to scan a product on a store shelf and be connected to the people who made it through the Sourcemap social network.
Leo is a supply chain transparency advocate named among the 100 Most Influential People in Business Ethics (2011) and America’s Most Promising Social Entrepreneurs (2012). He teaches sustainability at Columbia and at MIT, where he received his doctorate from the MIT Media Lab. He has a background as an architect, an inventor and a performer.
Fronetics Strategic Advisors is a leading management consulting firm. Our firm works with companies to identify and execute strategies for growth and value creation.
Whether it is a wholesale food distributor seeking guidance on how to define and execute corporate strategy; a telematics firm needing high quality content on a consistent basis; a real estate firm looking for a marketing partner; or a supply chain firm in need of interim management, our clients rely on Fronetics to help them navigate through critical junctures, meet their toughest challenges, and take advantage of opportunities. We deliver high-impact results.
We advise and work with companies on their most critical issues and opportunities: strategy, marketing, organization, talent acquisition, performance management, and M&A support.
We have deep expertise and a proven track record in a broad range of industries including: supply chain, real estate, software, and logistics.

by Fronetics | Jul 9, 2015 | Blog, Data/Analytics, Marketing, Social Media
In what seemed like a curious social experiment, KLM Royal Dutch Airline harnessed the popularity of social media and launched their “Meet and Seat” program in 2012. The service gives passengers the option to link their social media profiles to their boarding information during the ticket purchase process. Once a traveler’s profile is linked, they gain access to other social profiles of travelers that have also opted in to the service. Underling the concept is the notion that travelers will choose seatmates based on the profiles of users with similar business or leisure interests. While KLM reports that over 50,000 flyers have utilized the service since its inception – enough for KLM to deem the program successful – what’s discernable from KLM’s efforts is that social media has become a major player in today’s business world.
With a reported 8 out of 10 businesses using social media in the communication between their brand and their audiences, companies are spending more marketing dollars on social efforts with increasing regularity. But with its fairly recent introduction to the business world, many companies are struggling to determine whether their efforts, and their investments, are paying off. Fortunately, by focusing on a few key metrics, your company can start to understand which of your social efforts are adding value and, just as important, which ones are not.
Here are the 4 social metrics that matter:
Source Reports
The most common remark about measurement you’ll hear social media marketing experts say is that social media efforts shouldn’t be solely measured in likes and follows. It’s hard to connect the number of likes and follows to financial business metrics, so thinking about the success of your channels in different terms gives a more insightful report about how your social channels are performing. HubSpot recommends tracking the network source of your web traffic, leads, and customers to determine how your social platforms are performing.
Track: # of visits, leads, and customers for each of your social channels
Engagement and Amplification
“No man is an island,” wrote John Donne in his poem. His summation about the nature of humans is quite evident in social media. Indeed, one of the greatest benefits of social media is that it is by its very nature, social. For companies, social media exponentially expands the reach of its content by playing on the communal nature of these networks. If a company has 2,000 followers on Twitter, and each of them shared that company’s content with 200 of their followers, the amplification of its content has expanded to 200,000 users. Your business can leverage these immense networks by maintaining consistency in the quality and value of your content as this strategy will naturally inspire followers to share and repost your content. Track the types of content that drives the most amplification and identify trends in popular publishing times, then refine your efforts based on your analysis. Remember, as a business using social media, your end goal is action, not eyes. In other words, what’s important to your efforts is engagement. Pay close attention to how your followers are interacting with your content.
Track: # of Facebook Post Shares, # of Retweets, # of Twitter Mentions
Lead Generation
Put simply, lead generation activity lets you know whether your social content is generating leads and creating opportunities for your business. At the end of the day, your social efforts don’t matter if they aren’t playing a part in driving new business. Of particular value to your business is your conversion rate. Knowing how often content consumption results in a new lead will help you to build a more successful overall content strategy. Is your new infographic converting visitors to leads at a higher rate than your verbose Facebook posts? That might be a sign that your audience responds better to image-heavy content.
Track: # of form submissions, # of email subscribers, conversion rate
Return on Investment
If one of your company’s objectives for its social media participation is to drive growth, your company’s ROI calculation is one of the most important measurements of your social efforts. This measurement determines what impact your social content is having on customer acquisition and sales. Just as you would for all other marketing efforts, you need to know whether or not the investment you’re making in social media is producing a positive return for your business. To find your investment, start by calculating the total of your investment, your overhead factor, and your miscellaneous costs. To calculate your return, you’ll need to know your leads per month, your lead conversion rate, your average lifetime customer value, and average profit margin. Let’s take a look at how those factor into your ROI calculation in the example below.
To Calculate Investment
- Multiply the hours per month needed to create the content by the hourly rate of the employees used to create the content.
- Multiply the result by the overhead factor, taking into account rent, insurance, utilities, etc. (typically 50%)
- Add all other costs, such as design fees, hosting fees, subscriptions, software, etc. You may choose to allocate them to a specific piece of content or amortize them monthly and spread the costs evenly across each piece of content.
Calculation: At 40 hours/month at $40/hour to produce a corporate blog, multiplied by a 50% overhead factor. Add in $1k/month for design, $100/month for hosting, and $100/month for miscellaneous fees.
Total Investment in Monthly Blog = $3,600
To Calculate Return
Multiply your leads per month by your lead conversion rate, average lifetime customer value, and average profit margin.
Calculation: You collect 25 leads a month from your blog. At a 20% lead conversion rate, you’ll generate five new customers. Assume a $3,000 average lifetime customer value and a 30% average profit margin.
Total Monthly Blogging Return = $4,500
To Calculate Return on Investment
Subtract the investment from the return. Then, divide by the investment.
Calculation:
$4,500 – $3,600 = 900
900/3,600 = .25
ROI = 25%
Nearly 70% of communications professionals report dissatisfaction in how they’re measuring their social efforts. That’s understandable, social can be cumbersome to analyze. But looking at activity through the lens of your business objectives should really get to the heart of why your company participates in social media. In your work to distinguish your company from the thousands of others in the sea of social, seek to create rich and robust social experiences for your followers by connecting them with relevant and valuable content. Then measure that user activity and engagement to see how it is helping grow your business.
Fronetics Strategic Advisors is a leading management consulting firm. Our firm works with companies to identify and execute strategies for growth and value creation.
Whether it is a wholesale food distributor seeking guidance on how to define and execute corporate strategy; a telematics firm needing high quality content on a consistent basis; a real estate firm looking for a marketing partner; or a supply chain firm in need of interim management, our clients rely on Fronetics to help them navigate through critical junctures, meet their toughest challenges, and take advantage of opportunities. We deliver high-impact results.
We advise and work with companies on their most critical issues and opportunities: strategy, marketing, organization, talent acquisition, performance management, and M&A support.
We have deep expertise and a proven track record in a broad range of industries including: supply chain, real estate, software, and logistics.

by Fronetics | Jun 24, 2015 | Blog, Content Marketing, Marketing, Social Media

Marketing that drives success and elevates brand position.
Fronetics Strategic Advisors is a management consulting firm. Since the company was founded we have worked with companies to identify and execute strategies for growth and value creation. We have advised and worked with companies on their most critical issues and opportunities: strategy, organization, talent acquisition, performance management, and M&A support.
In addition to the more traditional consulting services we offer, we have working with companies to create and execute marketing strategies that drive success and elevate their brand position within the industry. Unlike other firms, we are able to draw upon our business expertise and align marketing programs with business objectives and, through a data driven approach, are able to deliver results with a targeted ROI.
We work with clients to develop and implement effective digital and content marketing strategies and to create content including blog posts, articles, case studies, eBooks, and white papers. We also offer social media management.
The following are results realized by three of our clients:
Client A
Industry: Consulting
Timeframe: 21 months
Results:
Over the period of 21 months, Client A gained 6 customers and increased revenue by 93%
Traffic to the website increased by 11,045%. Traffic from all sources increased significantly; direct traffic and traffic driven by social media realized the greatest increase.
Source |
% change |
Social Media |
82,900% |
Direct Traffic |
67,800% |
Organic Search |
9,380% |
Email Marketing |
5,900% |
Referrals |
1,030% |
Total |
11,045% |
Client B
Industry: Real estate
Timeframe: 3 months
Results:
Over the period of 3 months, Client B. realized an 88% increase in inquiries and a 39% increase in home sales.
Traffic to the website increased by 248%. Traffic from social media and from referrals realized the greatest increases.
Source |
% change |
Social Media |
894% |
Direct Traffic |
159% |
Organic Search |
157% |
Referrals |
360% |
Total |
248% |
Client C
Industry: Foodservice
Timeframe: 11 months
Results:
The client has realized a visit to lead conversation rate equal to 50% above the industry average.
The client, per industry standards, realized a savings of 13% per lead.
Traffic to the website increased by 119%. Traffic generated by organic search and social media were the primary drivers of increased traffic.
Source |
% change |
Organic Search |
231% |
Social Media |
166% |
Direct Traffic |
53% |
Referrals |
22% |
Total |
119% |

by Fronetics | Jun 4, 2015 | Blog, Marketing, Social Media, Strategy

When thinking about where to focus your company’s social media presence, look at the numbers. LinkedIn generates 80% of B2B social media leads, more than Facebook, Twitter, and Google+ combined. A 2013 study conducted by Demo and CEO.com shared that “LinkedIn remains the one social media platform that is actually more popular with CEOs than the general public.” Why are company higher-ups turning to LinkedIn, the top professional social media platform?
LinkedIn currently has more than 350 million users, from over 200 countries and territories, and sees 2 new members added each second. A good amount of people, 40%, check LinkedIn daily. With these impressive numbers and LinkedIn’s goal of reaching 3 billion users, a company profile is bound to get traffic, especially if the company is utilizing the publishing format to share ideas and situate itself as a leading voice in the industry.
Your own employees, current and former, most likely have their own LinkedIn profile. They list their education, and of course, their work history. If your company does not have a LinkedIn page, there will be no logo to click on, no link, no exposure for you, and perhaps a loss of credibility. In today’s tech-savvy world, being engaged in social media platforms has come to be the norm for individuals and companies. People spend 1.72 hours on social media a day; let them find you easily during that time.
Leads:
With LinkedIn being the top social media site to generate leads, why not highlight your company there? Unlike Facebook, you have the ability to see who is looking at your company’s profile, and now, with LinkedIn’s newest analytics service, users can see who has been viewing their posts. Users can also see how many people liked and shared a post, and see more detail into demographics such as viewers’ industry, location, and job titles. By understanding who is looking at your company’s page or posts, you can see which demographic you’re reaching, and which you’re missing. You can reach out to those who show repeated interest and try to find ways to tailor future content to attract the people you’re not reaching.
Credibility:
Let your former and current clients and partners advertise your expertise for you. With the “recommendations” and “endorsements” features others can help build your level of trust with potential leads.
Coaches, consultants and recruiters also comb through LinkedIn looking for company matches for their clients. According to Executive Coach and Consultant, Stephenie Girard, “I rely on companies to use LinkedIn to increase their credibility, attract quality talent and expose their product or professional services. When organizations utilize LinkedIn in full capacity we gain access to the company’s values, culture, people and products – all of which are crucial pieces to the puzzle when matching a potential employee to employer.”
Connections:
Finding leads directly might be on your mind, but finding other business people and businesses that you can follow, monitor, learn from, and partner with, can also be incredibly valuable and may, in the end, bring you some leads and great business allies.
Once you have the connections made on LinkedIn, stay in touch with your old and new connections, clients, and customers. Many companies use LinkedIn as another platform to share press releases, white papers, videos, and product announcements.
According to Business Insider article LinkedIn May Not Be the Coolest Social Network, but It’s Only Becoming More Valuable to Businesses, “LinkedIn has the advantage of being the place for white-collar professionals to network, meaning its population is highly desirable since it is a high-income and highly educated user base.” Is LinkedIn right for you? If you’re looking for intelligent professionals, perhaps it is.
by Fronetics | Feb 25, 2015 | Blog, Content Marketing, Marketing, Social Media, Strategy

Answering the invariable question: “How often should I blog?”
“How often should I blog?” is a question we often get asked. The simple answer is: as often as possible so long as each post is valuable and as long as the quality doesn’t slip. Most people don’t like this response and push for something more tangible.
Research shows that blogging more frequently gets results
Research conducted by HubSpot found that companies with 51-100 pages on their website generate 48% more traffic than those with 1-50 pages. If you blog regularly your business could reach that 51 page threshold in less than one year.
HubSpot also found that companies who publish at least 15 blog posts per month get 5 times more traffic than those companies who don’t blog. Think this stat applies to big businesses? HubSpot found that small businesses with between 1 and 10 employees see the largest gains by posting more often.
Another reason to publish more often than less often: companies nearly double their sales leads by increasing blogging frequency from 3-5 times per month to 6-8 times per month.
Evidence shows that blogging more frequently gets results
At Fronetics we have seen these results first hand. To improve ranking, drive traffic, and increase leads we suggested that a client increase the number of blog posts published each week. The client was skeptical that increasing the blogging frequency would make a difference, especially to a company within the supply chain industry; however, they decided to give it a try. Within one month traffic increased by 23%, sales leads doubled, and the client landed a new customer.
Try increasing your blogging frequency for one month. Track your KPIs and assess whether increasing the blogging frequency is right for your business.
No matter how often you publish blog content make sure that your content retains these three elements:
- Consistent
- Quality
- Valuable
Fronetics Strategic Advisors is a management consulting firm focused on inbound marketing and strategy. We create and execute results-oriented programs for growth and value creation. Unlike other firms, our approach is data driven. We know ROI is important, so we track and measure results to drive success.
