The evolution of driverless robotic vehicles continues unabated. But what will it take for them to overtake certain warehouse tasks? A lucky few have already experienced it — the thrill of taking their hands off the steering wheel and letting the car take care of the driving. As a reporter from the Guardian rode in
If your customer experiences a break in service due to your company’s mistake, use this three-step approach to help save the relationship. It can happen to good companies: Your organization makes a “relationship-defining” mistake with a new customer or, even worse, one of your best customers. How do you handle it? On a recent client
Today’s hiring managers in the supply chain face a number of challenges, so making the right hire is more difficult, and more important, than ever. Finding the right person for a job opening is essential. Hiring the wrong candidate can be costly, not only in terms of team morale and productivity, but financially as well. The
Stop wasting your team’s time by implementing these tips for running more effective meetings. Let’s face it: Meetings can suck. A poorly planned and executed meeting is a waste of time and money, and it can be demoralizing. Meetings shouldn’t be like this. Here are nine tips on how to plan and how to run an
Some companies include failure as a performance metric, but establishing a culture of innovation is a better inflection point for success. Media executive Jason Seiken is known for taking the Washington Post online and for turning PBS into a digital media powerhouse. Several years ago, he wrote an article, How I Got My Team To
Forget tracking traditional metrics and focus on decision-quality data that helps front-line managers do their jobs. It’s safe to say that the clients I engage with fall into two categories when it comes to business data: those that are drowning in it, and those that ignore it altogether. The ones that are drowning in data
Improve your company’s financial performance by implementing a risk-management strategy that plans for everyday events and disruptions. Supply chain disruptions can have a significant impact on business and financial performance. A recent PwC and the MIT Forum for Supply Chain Innovation survey found a strong correlation between the maturity of businesses’ risk-management processes and reduced decline
Look at your financial metrics on a granular level, beyond the basic snapshot, to identify opportunities for growth. Big data can show homogeneous revenue opportunities and cost inputs. But that overview is inadequate for determining how different aspects of your business are performing and where opportunity for growth may lie. Essentially, you need to analyze
A veteran recruiter explains where the supply chain talent shortage is headed and how companies can overcome the challenges. A recent report on the supply chain talent gap draws a sobering conclusion: The supply chain management profession finds itself in crisis. Unless you do it right, attracting and hiring skilled professionals can be challenging. Deloitte’s third annual
If Seneca the Elder could have peered into the future, shock is likely too weak of a word to describe his reaction. The Roman rhetorician is credited for being among the first to complain about the overload of information when he, in the 1st century AD, lamented that the abundance of books had become a “distraction.” Around
Increasing operational expenses to avoid capital expenditures that would boost warehouse capacity and functionality might end up costing you more in the long run. Consider this scenario: Demand is up and projected to grow for your products. But you are running out of space in your distribution center. Although you realize modernizing your distribution center
. There is no easy answer to the burning question why the onshoring movement refuses to truly take off. The issue of onshoring is frequently painted in black and white. While the media often likens the return of companies to the United States from overseas to a stampede, skeptics may be too quick to downplay the positive impact of
