Here are four simple steps to help you measure your company’s content marketing ROI and the success of your strategy.
Lean-startup pioneer Eric Ries said, “The only metrics that entrepreneurs should invest energy in collecting are those that help them make decisions.” In other words, measure the things that will tell you if an effort was profitable so you know where to put your time and money.
But most companies aren’t using the right metrics to track their content marketing ROI. For example, 83% of B2B enterprise companies (over 1,000 employees) use web traffic as their main metric for measuring content marketing ROI. A spike in homepage hits could be the result of your hard work, but it could also be ghost spam, or even both! So clearly, web traffic isn’t the most reliable metric.
Content marketing ROI is harder to quantify than checking a few quick numbers. But don’t give up hope. In the article How to Measure Content Marketing ROI: A Simple 4 Step Process, marketing consultant Bill Widmer breaks down a simple, four-step process that will quickly and effectively measure your content marketing ROI.
What is content marketing ROI?
Content marketing ROI is how much revenue you gain from content marketing in comparison with what you spend on creating and distributing content. It’s an actual percentage that shows how much revenue you gained vs. how much money you spent. And for a lot of businesses (and bosses), this percentage is very important. They want you to be able to prove that the marketing dollars that are going into your content marketing strategy are actually pulling in new business.
Every company has specific key performance indicators (KPIs) that help shape their marketing strategies. Here at Fronetics, we believe that your content marketing strategy should take these KPIs into consideration when thinking about your ROI:
Website traffic
Leads generated
Conversion rate
Direct sales
Obviously content marketing has more benefits than these four KPIs demonstrate — including better customer retention, brand awareness, and improved SEO — but to begin to measure your ROI, let’s focus on these four main points.
Measure content marketing ROI in 4 simple steps
1. Download your reverse goal path data.
Andy Crestodina, co-founder and CMO of Orbit Media, suggests:
Go to your analytics dashboard. Set the date range for at least a year.
Go to Conversions > Goals > Reverse Goal Path.
Add a filter like “/blog” so only blog posts show up.
Sort by Goal Completions.
After this step, you’ll be able see which of your posts have driven the most conversions. But you can’t stop there. These are simply conversion numbers. We want those numbers to become conversion rates, so let’s keep going.
2. Download your pageview data.
In order to calculate a conversion rate, you need to know pageviews. Here’s how to get that information:
Go to Content > Site Content > All Pages.
Filter with “/blog” to get only blog posts.
Download this data into the spreadsheet from step one.
3. Get your conversion rate.
Now here’s a little math for you. Divide the data in the “conversions” column by the number in the “unique pageviews” column. This will give you your conversion rate per blog post.
This will show you what your best-performing pieces of content are, and what posts need to be updated to gain more views and shares.
This information will give you valuable insight into the topics that your target audience are reading about and how you can better plan for high-ranking content in the future.
If you have posts or pages that are older — like over a year — and they haven’t gotten any views or conversions, it’s time to think about reworking them to have more appeal to your target audience.
For your actual percentage, you’ll need to calculate how many of these leads have converted to sales.
4. Calculate content marketing ROI based on lead conversions.
Here’s where things get a little more complicated, but still very manageable. You need to start putting tags on your leads according to the content they came from.
You can use programs like WordPress or Blogger to help you automatically tag any leads that came from a specific form. Assuming the form correlates to a single blog post, you will know that any leads with that tag came from that post.
You can also connect your leads with a CRM, such as HubSpot or SalesForce, and track which leads came from specific emails. These programs easily integrate with your analytics and email marketing platforms for up-to-date numbers and data.
This video will teach you how to increase your open rate by discussing email subject line mistakes you should avoid.
Email marketers, this video is for you! On average, office workers receive 121 emails a day. That is a huge amount of emails to scroll through every day. So how do you make your emails stand out from the crowd? Are you making critical email subject line mistakes?
The subject line is the best chance you’ll have to entice readers to open your email. As matter of fact, 47% of email recipients decide whether or not to open an email based on subject line alone. And 69% of email recipients report email as spam based solely on the subject line.
Get to the point.
Let’s not forget that users read 66% of all emails on a smart phone or tablet. That means that your subject lines shouldn’t be more than 35-39 characters (because mobile platforms show fewer subject-line characters than desktops). Sticking to such a short subject can be challenging, so marketers need to make sure they get to the point — and quickly.
What does this mean for all the email marketers out there? Clever and informative subject lines can make an email really stand out in a crowded inbox. But the opposite also holds true; mundane or lack-luster subject lines can send your email straight to the trash file.
Your email subject line can make or break your open rate, so don’t commit these email subject line mistakes.
Video: 5 email subject line mistakes you should avoid
It doesn’t matter what your email says if no one opens it. If your subject line doesn’t persuade recipients to open and engage, the message is lost and so is your opportunity to make a sale. Make sure you are avoiding these common email subject line mistakes and focus on keeping your subject lines short and to the point. Remember, your subject lines are your first impression. Make it a good one.
What other email subject line mistakes have you encountered? What tips do you have for subject lines that work with your readers?
Marketing automation can help supply chain marketers become more efficient and more successful in earning and converting leads.
Automation is changing today’s supply chain, and not just because robots and autonomous vehicles are scooting around warehouse floors. Supply chain marketers can use automation to drive efficiency and improve our success rates.
HubSpot recently reported that businesses using marketing automation to nurture leads received a whopping 451% increase in qualified leads. So how can you reap these benefits? Let’s take a quick look at automated marketing applications in supply chain marketing.
How can I use marketing automation for supply chain lead generation?
B2B buyers are increasingly demanding vendors provide personalized experiences throughout the buyer’s journey. That makes marketers’ jobs 1 million times more difficult in having to provide custom lead-nurturing content to all prospects in the database. Enter, marketing automation — a way to automate the process of personalizing leads’ interactions with your business. HubSpot describes marketing automation as “software and tactics that allow companies to buy and sell like Amazon — that is, to nurture prospects with highly personalized, useful content that helps convert prospects to customers and turn customers into delighted customers.”
Examples of ways supply chain marketers might use marketing automation include:
Thank-you, welcome, and other triggered-by-an-event emails
Event reminders
Email workflows
The Evolution of Marketing Automation in Supply Chain
Marketing automation is transforming how supply chain marketers generate and nurture leads. According to Salesforce’s 2023 State of Marketing Report, 71% of marketers report significant productivity improvements through automation implementation.
Current State of Automation Adoption
Recent market research paints a clear picture of automation’s growing impact in B2B marketing. According to Gartner’s latest findings, more than three-quarters of B2B marketers have either implemented or are in the process of implementing marketing automation solutions. This widespread adoption is driven by tangible results: teams are seeing their manual task load reduced by nearly a third through automation. The benefits extend beyond efficiency – Salesforce’s 2023 research shows that 69% of marketing teams have enhanced their personalization capabilities through automation. These improvements in efficiency and customization translate to bottom-line impact, with McKinsey reporting that companies typically achieve a 15-20% reduction in their overall marketing costs after implementing automation solutions.
Understanding Modern Supply Chain Marketing Automation
Core Technology Components
B2B buyers expect personalized experiences throughout their journey. Successful marketing automation for supply chain lead generation combines strategies like these:
Thank-you, welcome, and other triggered-by-an-event emails
Event reminders
Email workflows
AI-powered lead scoring
Behavioral analytics
Multi-channel campaign management
Predictive engagement tools
Key Automation Capabilities
Modern supply chain marketing automation platforms offer:
1. Intelligent Lead Management
Automated lead scoring
Behavior tracking
Engagement analysis
Qualification workflows
2. Multi-Channel Campaign Orchestration
Integrated social media management
Content distribution
Cross-platform analytics
Performance tracking
3. Email Marketing Automation
Dynamic segmentation
Behavioral triggers
Performance optimization
A/B testing capabilities
Implementation Strategy
Creating Effective Automation Workflows
We see companies achieve the best results when they focus on:
Strategic Segmentation
Industry-specific targeting
Behavioral segmentation
Company size consideration
Content Personalization
Dynamic content delivery
Automated follow-up sequences
Engagement-based adjustments
Lead Qualification
Predictive scoring
Behavior analysis
Sales readiness assessment
Example of Marketing Automation for Supply Chain Lead Generation: Automated Email Workflows
Automation is particularly useful in email. I’ve written before about how marketers spend way too much time creating marketing emails. How much of your day could you gain back if you didn’t have to create, send, and follow up with prospects via email?
One easy and effective way to utilize marketing automation in your emails is to set up an automated email workflow. That is a series of emails that a user will receive from you based on actions they take.
First, create an email list from your database based on certain criteria — like leads who have been inactive for 6 months or longer. Send them an email inviting them to download a new industry report you have published (using personalization tokens to show them its relevancy to their business). Then set a second email to send to only those who downloaded the report a day or two later thanking them for downloading. A third email could follow several days later offering a case study related to the topic. When someone downloads that case study, the workflow could trigger the designated sales rep to receive a notification to follow up with the prospect.
Instead of having to watch your database to see when a prospect takes each of these actions, then completing the necessary follow-up, automation software (we like HubSpot) can do this for you right when it happens. What’s more, those leads that have gone through the workflow will be more qualified (meaning more likely to buy), so your sales reps’ time will be better spent as well.
Measuring Success of Marketing Automation for Supply Chain Lead Generation
Fear not, supply chain marketer. Marketing automation will not make you redundant. Instead, automation makes marketers more efficient, more successful, and more valuable. It’s really a win-win.
Our most-viewed content marketing posts indicate that marketers are seeking solutions to improve their content marketing programs.
Supply chain and logistics marketers are increasingly seeing the value of content marketing. It is the most cost-effective method to earn leads and sales because it takes into account the way modern B2B buyers are making purchasing decisions (evaluating content they find on the internet).
Looking at our most-viewed content marketing posts this year, I see a trend: marketers are looking for solutions to improve their content marketing programs. I am currently working on our content calendar for 2018, so if there is anything specific you would like to know about, please feel free to email me with suggestions!
Top 10 content marketing posts
1) 4 Ways to Measure Brand Awareness
Building brand awareness is one of the key benefits of content marketing, but it’s notoriously difficult to measure. These four metrics can indicate that you are successfully drawing the public’s attention to — and heightening their knowledge of — your business. That will ultimately generate leads that turn into sales, which is the end marketing objective. Read full post
2) How to Write Better Headlines for LinkedIn Content in 2017
A study of 2016’s most popular content on LinkedIn used data to measure the most popular headlines and topics. The results are really interesting and say a lot about what content resonates with the general LinkedIn community. Tis post summarizes the most popular headline phrases and the most impactful headline words and topics, and suggests ow to use this knowledge to write more successful headlines for your LinkedIn content. Read full post
3) 4 Steps to Building a Successful DIY Content Marketing Strategy
Setting your content marketing strategy is a crucial first step in trying to reach your target audience. Before you begin writing blogs and posting tweets, you need to set goals. A content marketing strategy outlines the methods by which you will target, reach, and engage your audience. Here are four steps, outlined in the guide, to creating a successful foundation to your content marketing strategy. Read full post
4) Want More Leads? Write Better Content
All too often, marketers fall into the trap of sacrificing quality for quantity in their content writing efforts. It’s an easy mistake to make — the pressure to produce a constant stream of content can naturally lead to a drop in quality. But if you’re not writing high-quality, substantive content, you’re wasting time and energy. If you’re wondering whether your content might not measure up, ask yourself these six questions. Read full post
5) 7 Marketing Tasks Supply Chain and Logistics Companies Should Consider Outsourcing
Everyone needs a little help sometimes. In fact, 52% of B2B marketers attribute stagnancy in success to not having enough time devoted to their marketing programs, and 49% attribute stagnation to content creation challenges. Outsourcing marketing allows you to focus on insourcing your core competencies while delegating specialized tasks to external experts. And it’s important to note that you don’t have to outsource ALL of your marketing. Choosing several areas beyond your staff’s expertise or that are particularly time-consuming can help you improve your marketing efforts and take stress off an overworked internal marketing team. Read full post
6) 10 Stats You Should Know about the B2B Buyer’s Journey
Marketers need to be aware of the ways in which the B2B buyer’s journey has changed over the last decade. The vast amount of information available on the internet has afforded buyers a level of self-sufficiency that renders traditional sales models moot. It drives the need for new strategies, like content marketing and social media marketing. The latest B2B Buyer’s Survey offers insight into how B2B buyers are finding vendors, engaging with them, and — ultimately — deciding to work with one. Read full post
7) 3 Tools for Measuring Your Content Marketing ROI
Analyzing the right metrics is crucial to determining whether you are achieving content marketing ROI. According to our Social Media Use Report, 81% of respondents wanted a tracking and measuring tool to prove their ROI. Your resources are limited, so it’s crucial to evaluate your efforts with meaningful numbers that illustrate their effect on your bottom line. So what are they best metrics to use? Here are three of our favorite tools. Read full post
8) 3 Content Marketing Challenges Large B2B Enterprises Face
B2B enterprises with 1000+ employees face unique content marketing challenges that can hinder a program’s overall success. The Content Marketing Institute’s 2017 B2B Enterprise Content Marketing Report brings many of these issues to light. For example, pressure to produce results quickly is a death sentence for content marketing. And being forced to create content for a brand, rather than a specific audience, can be detrimental to content marketing results. Yes, challenges facing these enterprise marketers are often as large as the companies for which they work. This post looks at some of the reasons why that is, and a few solutions for solving them. Read full post
9) How Word of Mouth Can Work for You
Buyers value the opinions of peers and colleagues. In fact, B2B buyers rank it among their top three resources for information. And, in general, 82% of Americans seek recommendations when making a purchase of any kind. Make their chatter work for you. Here are three tips to turn word-of-mouth marketing into leads. Read full post
10) 3 Quick SEO Tips to Improve Your Blog Right Now
Content marketing aims to draw potential buyers who are searching the internet for products and services like yours to your website. The strategic distribution of content helps search engines understand what your website is all about and direct relevant parties to it. You can help the search engines’ algorithms more effectively link searchers and your content by doing these 3 easy things. Read full post
Use these 6 tips for more mobile-friendly emails to improve recipient engagement rates and to promote profitable customer action.
I feel like my mornings probably mimic most of your mornings: My alarm goes off. I reach for my cell phone and check my email. I will check my email again while I’m eating breakfast — and possibly a third time while I’m in the drive-through waiting for my coffee.
With the explosion of smartphones, more and more people are taking to their phones over their computers to check email. It’s not hard to understand why; our phones are with us all day long. In fact, 54% of emails are now being read on a mobile device, a 40% increase in the last five years.
When a majority of your audience is reading your marketing emails on their mobile devices, it’s imperative that you’re creating emails that are optimized for mobile viewing.
Here are 6 essential tips for creating mobile-friendly email campaigns.
6 tips for creating mobile-friendly emails
1) Short and sweet
When writing copy for email, your content should be to the point. But this is especially true for mobile-friendly emails. Small screen size and increased likelihood the user is multi-tasking are just two reasons why efficiency is key.
Create messages that are easy for the eye to scan. Use bullet points or short paragraphs to keep the reader engaged. Strip out anything that’s not totally necessary, and drive recipients to landing pages for more information.
2) Less is more
Not all mobile devices include your images. Andriod users will find their email images are off by default unless they change their settings. It’s also important to remember that large image files take longer to download. And nothing drives people away like slow load times.
What does this mean for mobile-friendly emails? Your content needs to be front and center, with less reliance on images.
3) Get to the point
A typical desktop inbox displays about 60 characters of a subject line, while mobile devices show just 25-30 characters. Mobile-friendly emails place the offer or call-to-action at the beginning of the subject line where it’s more likely to be seen.
4) Get responsive
We’ve all opened an email or webpage on a mobile device and had to squint to read it. Web content designed for desktop screens are barely legible when shrunk down to this size.
Try using a responsive template to ensure that readers are viewing your email the way you intended. Responsive emails use fluid tables and images to make content flow across different screen sizes.
5) Button it up
I know it’s not just me and my fat fingers: Links are difficult to click on mobile devices! Instead try using buttons for your call-to-action.
Make sure any CTA buttons are toward the top of your email, so readers know what you want them to do right away. Also, buttons should be large in size and surrounded by plenty of white space so readers don’t accidentally click on something else.
6) Pop-up quiz
After making your email as mobile-friendly as possible, don’t forget the most important step: testing. Send out test emails to your coworkers that use different devices to ensure that your emails look exactly like you want. With 98.4% of users reading email on Andriod and iOS, those operating systems should be your main focus.
Don’t lose readers before they’ve had a chance to open, read, and engage with your emails. Use these 6 tips for more mobile-friendly emails to help improve engagement rates and profitable customer action.
