Consumer expectations of expedited, free shipping come at a cost to e-commerce businesses — but is it worth it? The race to deliver orders at an ever-increasing pace — free of charge — is raising the stakes for shippers and retailers. Everything from the size of packaging to the selection of the right carrier has to
A reduced workweek may mean better performance, talent retention, and bigger payoff for employers. In August 2016, the Washington Post reported that Amazon plans to pilot a program in which select teams will work just 30 hours a week. The teams’ employees will be salaried and receive full benefits, as well as 75% of the pay full-time
These industry leaders are leveraging insights from big data to solve business problems and drive profitable customer action. Big data is more than just a buzzword: It’s helping companies make big-impact business decisions based on customer behaviors, purchasing patterns, and preferences. Not all organizations have the resources to invest in big data. But for those
Amazon continues to expand its logistics infrastructure to support its shipping and delivery services. Recent moves could also suggest that the company has long-term plans to operate as a 3PL, shaking up the global logistics market.
This article is part of a series of articles written by MBA students and graduates from the University of New Hampshire Peter T. Paul College of Business and Economics. Nicole Brooks is an MBA candidate at the University of New Hampshire. Amazon keeps on innovating. Just when you think that Amazon offers it all, they keep