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Digital and content marketing for the logistics and supply chain industries
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How to manage when the classic 80/20 rule applies

November 5, 2013 0 comments

Companies within the logistics and supply chain industries are often built around a small number of clients because these clients generate 80 percent (or more) of revenue – The Pareto Principle aka the 80/20 rule.  Some companies choose not to openly acknowledge this reality; I believe this is done at their peril.  Rather than ignore

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6 things to consider when taking your reverse logistics process international

October 29, 2013 0 comments

  There are a host of issues and risks you need to consider and mitigate when implementing an international reverse logistics process.  Here are six things to consider when taking your reverse logistics process international: 1.    Laws, rules, and regulations One of the first issues that you need to understand are the laws within the involved

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7 things to consider when choosing the right outsource partner

October 22, 2013 0 comments

Within the logistics and supply chain industries, the key to providing your client with an end to end valuable offering is providing the core value yourself and outsourcing the rest.  Finding the right outsource partner is critical to success. Here are seven things you need to consider when choosing a new outsource partner.  1.      Culture

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Is requiring failure the key to success?

September 17, 2013 0 comments

Last week Jason Seiken wrote a post for the HBR Blog Network on the necessity of failure for success.  The post, How I Got My Team To Fail More, described his efforts at PBS to create an entrepreneurial culture by requiring members of the digital team to fail.  Seiken wrote: “Soon after arriving at PBS,

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How to make your meetings not suck, or how to run an effective meeting

September 4, 2013 0 comments

            Let’s face it, meetings can suck.  A poorly planned and executed meeting is a waste of time and money, and it can be demoralizing.  Meetings shouldn’t be like this. Here are nine tips on how to plan and how to run an effective meeting.  1.      Purpose Every meeting should have

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Your financial metrics: when to look, when to act.

August 28, 2013 0 comments

Last week I wrote a post for EBN about how to increase profits by looking at financial metrics on a granular level rather than in aggregate.  Understanding your financial metrics at a granular level is important in that it allows for a true understanding of what is happening, and what is not.  It enables you

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The Internship Done Right

August 13, 2013 0 comments

Done right, an internship program can be a positive experience for the student and for your company. An internship, done right, will serve to prepare the student for their first job.  It will teach them about responsibility, accountability, and about the industry.   Done right, an internship program should bring value to your company as

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Is Outsourcing the Answer? Maybe. Maybe not.

August 7, 2013 0 comments

In NBC’s comedy Outsourced,Todd Dempsy (Ben Rappaport) moves to India to manage the company’s newly outsourced call center.  When he meets the team he will be managing he discovers that they have little to no understanding of the product-line and how to engage with customers in a culturally appropriate manner.  The show is a great

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How to Manage Clients Out

July 30, 2013 0 comments

Earlier this month I wrote a post for EBN about how to manage your company and clients when the classic 80/20 rule applies.  That is, when a small number clients generate 80 percent (or more) of your revenue.  In the post, I made the recommendation to manage clients who are not a good fit with

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Contributing to EBN and the supply chain community

July 25, 2013 0 comments

EBN is an incredible resource for those within the supply chain industry.  EBN’s stated goal is “to help answer timeless questions of how the electronics industry should organize manage, manage its supply chain, and navigate its boom-and-bust cycles.”  One of the ways EBN achieves this goal is by inviting individuals from both within and outside

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Private equity in the hi-tech aftermarket services industry

March 14, 2013 0 comments

I read an article in the New York Times Dealbook section by Stephen Davidoff titled, “For Private Equity, Fewer Deals in Leaner Times.” The article has a lot of interesting information on the changing times in the private equity markets. The author lists the primary forces driving this turbulence. Too few “good” merger and acquisition

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Establishing a Successful BYOD Corporate Strategy Policy

March 4, 2013 0 comments

The bring-your-own-device (BYOD) revolution in the workplace has thrown a curve ball to those responsible for safeguarding your company’s data. Your colleagues are now accessing corporate data from their own computer, a tablet, even their mobile phone. Although the corporate finance groups are singing the praises of the trend, due to its inherent reduction in

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