by Jennifer Hart Yim | Jul 9, 2019 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
LinkedIn a great place for businesses to make relevant LinkedIn users aware of their brand. However, there are common mistakes that companies make on LinkedIn.
LinkedIn is a powerful social network to connect with industry professionals, especially for B2B(business to business). People use LinkedIn to connect with coworkers and industry peers, get business advice, and even find new jobs. It’s a great place for businesses to make relevant LinkedIn users aware of their brand. However, just like Facebook and Twitter, there are common mistakes that companies make on LinkedIn.
Here are 9 LinkedIn for business strategies to avoid, as well as how to remedy them.
1. You Don’t Answer Questions.
The “Answers” section of LinkedIn, where people go to ask their business-related questions, is a place where businesses establish themselves as industry experts and even find new customers. These questions are categorized by industry; anything from finance & accounting to marketing & sales. Avoiding answering questions because you’re too shy or don’t want to invest the time is such a missed opportunity. Take a few minutes each day to look at the new questions in your industry, and see if there is a question you can provide a helpful answer to.
2. You’re Overly Self-Promotional when Answering Questions.
If you were in a bind and reached out to a community of peers for help, would you want the only response to be “Give me your money”? Of course not. You’d hope for honest and valuable guidance. The “Answers” section of LinkedIn is a fantastic place to find potential customers who have publicly revealed that they have a problem your service/product would solve. Instead of proclaiming that they should hire or buy from you to reach a solution, offer useful advice and let them know to contact you directly if they have more questions. This way, you’ll be building a relationship that will gain their trust, and then they’ll be more likely to turn into a customer.
3. You Don’t Join or Participate in Groups.
If you haven’t joined any relevant groups on LinkedIn, you’re missing out on a few things. First, being in a group lets you share links with that group, so you can share links to your own blog or site (in a very non-spammy fashion, of course). Second, you can find out the latest industry news, because other professionals post helpful links to groups constantly. Also, they’re a great place to find industry peers to connect with, whether to find new customers or even find fellow industry bloggers who could potentially link to you.
4. Your Profile is Blank/Incomplete.
Since you’ll be answering Questions and joining Groups with your personal account, you should make sure your own profile is complete so that you can gain people’s trust and establish authority. If people can’t learn anything about you in your profile, they won’t want to connect with you. Describe your role at your current and previous companies, and provide links to your website and any relevant profiles (i.e. Twitter).
5. Your Company Page is Blank.
Your company page has the potential to gain LinkedIn followers who will see your blog posts, company profile updates, and job openings appear in their LinkedIn newsfeed. But if your company description isn’t filled in, it might prevent people from following you, or even from finding you in the first place. Make sure you optimize your company page by including relevant keywords and links to your website.
6. You Don’t Promote Your LinkedIn Page on Your Website.
Keeping your company’s LinkedIn profile page a secret from your website visitors isn’t a good idea since these are the people most likely to actually follow you. Add a LinkedIn icon to your website to increase awareness of your presence on LinkedIn. Make it easy for your visitors to find out how to connect with you on social media.
7. You Ignore Connection Invitations.
Once you provide value in Answers and Groups, people will start inviting you to connect with them on LinkedIn. Don’t just ignore these invitations. Unlike Facebook, don’t feel like you need to personally know everyone that you connect with. LinkedIn automatically sorts your connections based on how you know them; whether through a current or previous job, or through a group, so don’t be concerned about having a network that’s too big to keep track of.
8. You Don’t Post Status Updates
It might seem like overkill to post updates on Facebook, Twitter, and LinkedIn. But it’s not. LinkedIn is a more professional social networking site than Facebook and Twitter, so it’s likely that you’ll have different followers here who will benefit from seeing your updates. It’s ok to re-purpose content across all of the social channels, as long as you’re not duplicating the content.
What would be your #9? Let me know in the comments below!
This article was written by Diana Urban, marketing manager at BookBub and the former Head of Conversion Marketing in HubSpot. Diana is a results-driven marketer and content strategist who’s passionate about inbound marketing at startups.
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by Fronetics | Jul 2, 2019 | Blog, Content Marketing, Marketing, Packaging, Supply Chain
Looking for ways to make your morning commute more productive? These 4 podcasts for packaging and supply chain professionals are on our must-listen list.
Highlights:
- Download podcast episodes for on-the-go access to innovations, insights, and analysis from leading industry figures.
- Talking Logistics with Adrian Gonzalez is both highly approachable and insightful.
- SupplyChainBrain’s episode on Trends in Packaging is a must-listen for packaging industry professionals.
It wasn’t all that long ago when the options for the morning commute were limited by what CDs you had in your car (or Walkman) or what was playing on the radio. With the rise of podcasts, we’re no longer stuck choosing between rowdy drive-time radio hosts or NPR. We’ve chosen 4 podcasts for packaging and supply chain professionals that offer top-notch industry analysis, insights, and conversations.
Podcasts are a series of digital audio files that enable users to subscribe and download, so listening on the go doesn’t mean using up your data plan. There are all kinds of podcasts out there on essentially every topic you can imagine. These 4 podcasts for packaging and supply chain professionals will feed your mind, expand your insights, and some might even make you crack a smile!
4 podcasts for packaging and supply chain professionals
1) Talking Logistics with Adrian Gonzalez
We love supply chain and logistics analyst Adrian Gonzalez’s conversational podcast. Listen to a few episodes, and you’ll feel like you’re in on a conversation with your brightest professional contacts. Gonzalez’s easy-to-follow format on Talking Logistics gives it a friendly, casual feel, but it’s bristling with keen insights. The podcast features interviews with industry thought leaders and newsmakers, including supply chain and packaging executives from leading retail companies, academics, authors, and executives from 3PLs.
Recent must-download episodes:
2) SupplyChainBrain
SupplyChainBrain is a series of in-depth conversations with industry leaders, consultants, academics, and experts from every aspect of supply chain management, including packaging. Always current, the podcast has been producing weekly episodes since its launch in 2013. It covers topics like retail shifts, blockchain innovations, labor shortages, and the Internet of Things, and its excellent overview episode “Trends in Packaging: The State of the Art” is a must-listen.
Recent must-download episodes:
3) LogicalLogistics
Though the episodes are older, Bellair Expediting’s podcast is worth listening to, particularly for the packaging industry. It features interviews with executives and experts in transportation, logistics, packaging, and more.
Must-download episodes:
4) Straight Talk with Supply Chain Insights
Research and advisory firm Supply Chain Insights hosts its weekly podcast, Straight Talk, which covers topics from global thinking to trends in data and packaging. Most episodes take the form of conversations and interviews with executives and experts, sharing supply chain and logistics insights.
Recent must-download episodes:
What podcasts for packaging and supply chain professionals have you been listening to lately?
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by Fronetics | Jun 27, 2019 | Blog, Current Events, Marketing, Social Media
Also this month in social media news: Facebook releases details of its forthcoming cryptocurrency, and Instagram Pushes IGTV With Horizontal Video LinkedIn updates ad features.
Highlights:
- Facebook is removing several Information sections from business Pages, while also testing a feature that lets users preview posts.
- LinkedIn is increasing transparency for native advertising and boosting its data personalization capabilities with the acquisition of Drawbridge.
- Facebook’s new cryptocurrency, Libra, will enable fee-free fund transfers.
This month, Facebook is dominating the headlines when it comes to social media news. On the heels of its annual F8 developer conference last month, the social media giant is making several changes to its Business Pages, removing certain info sections and reportedly working on a new “Preview” option.
Meanwhile, LinkedIn is updating its ad features in several important ways for businesses. In addition to bringing more transparency to native ads, the social media site has acquired data personalization platform Drawbridge in a push to improve its ad targeting. In the world of Instagram and video, IGTV will now support horizontal video, as the platform seeks to make its IGTV feature increasingly appealing for users. Keep reading for more on these social media news items from June 2019.
Facebook makes key changes to Business pages
Facebook marketing has always been full of constant changes, but lately, as the platform responds to the fallout from Cambridge Analytica and other confidence-shaking scandals, it’s becoming increasingly more challenging for businesses.
Information sections are being removed
This month, changes to business Pages include the removal of certain information sections, effective August 1, including Company Overview, Biography, Mission, Affiliation, and Personal Interests. Prompts to Page admins inform them of the removals and encourage them to “consider adding this info to your Page’s description.” Theories abound as to why the social network is making this change. We think it’s likely that, as Social Media Today posits, Facebook is attempting to “reduce any unnecessary data collection in order to lessen its potential tracking and targeting issues.”
New “Preview” option is being tested
Meanwhile, Facebook is reportedly also testing a new “Preview” option for business Page posts, enabling marketers to see what a post will look like before hitting “Share,” with options to view in mobile or desktop format. In the flurry of more dismal news for businesses on Facebook, this feature would be a welcome bit of good news for social media managers. Being able to see exactly what your content will look like before you post it can help optimize your efforts on the platform and give you an extra failsafe when it comes to catching errors and typos before content goes live.
Instagram announces that IGTV now supports landscape videos
It’s been just over a year since Instagram rolled out its IGTV feature, making tweaks along the way, most notably allowing users to publish previews of IGTV content in the main Instagram feed. Instagram reports that since the launch of the improved publishing feature, “We’ve seen viewers spending more time with IGTV and a surge of new original content from creators of all sizes.”
IGTV is getting another makeover, as the platform responds to user requests to be able to upload landscape videos. Horizontal videos will now be supported in addition to vertical videos, both in the Instagram app and the IGTV standalone app. Viewers will be able to turn their devices sideways and view the content full screen. This is good news for marketers, as publishing video content on IGTV just got a little easier and more flexible. Rather than needing to adapt videos for the vertical format, marketers will now have an easier time integrating content straight from YouTube, for example.
Facebook releases details of its new cryptocurrency, Libra
This month, after extended speculation, Facebook has released the official outline and documentation for its forthcoming cryptocurrency, Libra. There aren’t a lot of surprises in the release. Libra will enable fee-free transfer of funds through Facebook’s “Calibra” crypto subsidiary.
According to Facebook, “From the beginning, Calibra will let you send Libra to almost anyone with a smartphone, as easily and instantly as you might send a text message and at low to no cost. And, in time, we hope to offer additional services for people and businesses, like paying bills with the push of a button, buying a cup of coffee with the scan of a code, or riding your local public transit without needing to carry cash or a metro pass.”
LinkedIn makes two updates to its ad features
In an effort to provide to bring more transparency to ads on LinkedIn, engendering trust among users, the network is introducing a new Ads tab on LinkedIn Pages. According to the platform’s announcement, “In this tab, members will be able to view all Sponsored Content (native ads running in the LinkedIn feed) that advertisers have run on LinkedIn in the past six months.” Clicking on the ads through the new tab won’t charge advertisers, and these engagements also won’t impact campaign reporting.
LinkedIn is also upping its game when it comes to data personalization. To help businesses better reach their audiences on the platform, LinkedIn is acquiring Drawbridge, Inc. “We believe Drawbridge’s team and technology will allow us to accelerate the capabilities of our Marketing Solutions platform, helping our customers better reach and understand their professional audiences and measure the ROI of their campaigns across mobile and desktop,” says LinkedIn’s Tomer Cohen.
What social media news are you following this month?
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by Fronetics | Jun 25, 2019 | Blog, Leadership, Marketing, Social Media
The intersection of leadership and social media is receiving growing attention. A leadership expert has identified 3 surprising ways social media can create more effective leaders.
Highlights:
- Very few Fortune 500 CEOs are personally engaged in social media.
- Corporate leaders can get valuable unfiltered information through social media use and encourage a culture of free-flowing information.
- Social media’s transformative leadership effects can only come into play when leaders are personally engaged.
Social media is a nearly ubiquitous presence in our lives, both personal and professional. As the influence of these platforms extends, the connection between leadership and social media is increasingly gaining attention.
A recent report from Chief Executive found that the vast majority of American CEOs have no personal presence on social media, relying instead on ghostwriters or marketing staff to post on their behalf. Less than 10% of Fortune 500 CEOs are personally active on social media, despite growing public demand for corporate transparency and accountable leadership.
Engagement Leadership expert Céline Schillinger, in exploring the relationship between leadership and social media, has identified more than just the practical benefits (like strengthening brand, managing crises, and presenting a human face to the public) of CEOs on social media. Schillinger has identified three key ways that social media can actually create better leaders.
3 ways leadership and social media intersect to improve corporate leaders
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1) Access to unfiltered information
One of the biggest changes that social media has wrought on modern society is the widespread, unfettered dissemination of information, directly from its source. Boiled down to its essence, social media gives everyone a voice. For today’s corporate leader, access to unfiltered information comes at a premium: “Be it competent and well-intended, or self-protective and risk averse, CEOs’ entourage form a distorting bubble,” writes Schillinger.
What better way than social media to burst the bubble and get the raw, uncensored information that leads to mindful and effective corporate leadership? It’s an ideal way to combat the gap in perception between employees and managers, for example, or the service gap between customer expectations and the customer experience. Using social media gives leaders access to real-time, accurate information from the people their businesses serve.
Schillinger says that the informational benefits of leadership and social media extend further. “By role modelling curiosity for unfiltered information and by exchanging thoughts and ideas directly through social media, leaders give symbolic ‘permission’ to their organization to do the same,” she writes. Social media can help leaders create a corporate culture that encourages the free flow of accurate, uncensored information.
2) Relational engagement and enhanced business performance
Best-selling author Brian Solis, who explores the effects of technology on business, marketing, and culture, writes, “Brands are co-created by consumers through shared experiences.” That’s actually a pretty radical message. Particularly for those of us in the marketing world, it’s easy to get caught up with the idea that brands are purely created through the careful work of marketing teams, designers, and image consultants.
But, in fact, what Solis is saying is that thanks in large part to social media, the totality of what makes up a brand identity no longer fits in the frame of what businesses create themselves. Brands are relational. For this reason, corporate leaders need to embrace the idea that effective leadership is “contextual and relational.”
“Relationship building is now a required core competency for all professionals — and for senior leaders in particular,” writes Schillinger. Social media gives leaders the opportunity to form the kinds or organic relationships that have no less than the potential to shape the core of their brands. These are “connections that arise within communities, born from a shared sense of belonging, acknowledgment of emotions, and co-creation of work.”
3) Transformation through mindset change: where leadership and social media intersect
Social media usage has transformational potential: it leads to new modes of interaction and relating to others. As Schillinger points out, “This is why it is fundamentally experiential and cannot be delegated without dampening its impact.” For corporate leaders, social media can help welcome diverse input and create a culture that is capable of managing the complexity of doing business in a global economy.
Schillinger identifies a powerful example of the transformative power of social media on corporate leaders, resulting in unmatched improvement in output. Corporate leaders at Sanofi Pasteur, a vaccines manufacturer, chose to personally involve themselves in an internal online community, interacting on a weekly basis with their employees. Their “asking questions, sharing insights, recognizing achievements, and ‘liking’ posts… had a huge positive impact on their own perception, their leadership, and the flows of knowledge between employees.”
The connection between effective leadership and social media participation is a topic that we’re really only beginning to understand. But what’s clear at this point is that when leaders commit to personal engagement in social platforms, information flows are enhanced, brands are strengthened, and the businesses unlock the kind of transformative potential that leads to unprecedented success.
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by Fronetics | Jun 11, 2019 | Blog, Content Marketing, Logistics, Marketing, Social Media, Supply Chain
An effective social media strategy requires data. Here are our 10 favorite social media analytics tools to empower you with insights that will boost your social media game.
Highlights:
- Hootsuite and Sprout Social are all-around social media management tools that offer analytics.
- Google Analytics is an overall powerhouse tool to track the performance of all your digital assets.
- Newcomers to the list include Awario, Squarelovin, Keyhole, and image analytics tool PixL.
At Fronetics, we believe in a data-driven approach to digital marketing. A solid analytical framework has the potential to offer insights that will shape and refine your strategies, increasing your ability to generate, nurture, and convert leads. We’ve pulled together 10 of the best social media analytics tools to help you determine what’s working and what’s not — and to empower you to develop a data-driven strategy.
Our 10 favorite social media analytics tools
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1) Hootsuite
There are so many tools out there, and our internal list of the best social media analytics tools often shifts. But there are a few platforms that always make the list, and Hootsuite is one of them. It’s one of the most popular social media management tools for a reason – it’s a powerhouse that can manage tasks from scheduling social media publishing to measuring social media ROI.
Hootsuite gives you key metrics from Twitter, Facebook, and Instagram with audience and post insights, as well as performance data. It packages all the data in approachable charts and graphs. One of our favorite features is the AutoSchedule tool, which lets Hootsuite determine the optimal time to post or tweet based on when similar content performed well in the past.
2) Google Analytics
Another of our perennial favorites, Google Analytics is a robust platform that can provide deep and detailed insights into how your audience is interacting with your digital assets, including social media. This is one of the best social media analytics tools out there, and we’ve written extensively about how to get the most out of it.
For social media analytics, we particularly recommend three custom reports: Best Days to Post on Social Media, Best Time to Post on Social Media, and the Social Media Traffic by Date and Hour. These three reports offer real-time data, along with the in-depth insight you need to help your business optimize its social media strategy.
3) Awario
Awario analyzes online mentions of your business and gives you statistics on mention growth, reach, mentions’ languages and locations, mention sentiment, and where on the web mentions are occurring. We particularly appreciate that the tool also identifies social media users who have used your keywords and provides you with a list of social media influencers in your specific area.
Benchmarking your social media marketing strategy against your competitors is key to understanding how you’re doing. Awario lets you create alerts for your main competitors and offers you a step-by-step comparison of your social media performance against theirs.
4) Snaplytics
While all-inclusive tools like Hootsuite and Google Analytics are excellent for evaluating your overall social media strategy, we also recommend a few tools that focus on specific platforms. Snaplytics hones in on Instagram and Snapchat, including offering insights on Instagram Stories.
For both networks, Snaplytics shows you which acquisition methods are performing best for your business, as well as what precipitates rises and falls in engagement levels. Snapchat can be a tricky platform for brands, and Snaplytics provides the kinds of insights you need to make inroads on this millennial-dominated network.
5) Squarelovin
We’ve written extensively about how supply chain companies can make the most of Instagram and Instagram Stories. Squarelovin is an analytics tool specifically for Instagram that provides you with the data you need to optimize your strategy. It tracks likes and followers, reviews post performance, and measures overall profile engagement.
One of the best social media analytics tools for Instagram out there, Squarelovin highlights the best times to post, ideal filters to use, and most popular hashtags. It also gives you a history of engagement with your posts, broken down by hour.
6) Keyhole
This social media monitoring tool offers up deep analytics for Twitter and Instagram. Keyhole will show you the total number of posts that include your target keywords, as well as how mention volume has changed over time. It displays engagement data, hashtag usage trends, sentiment metrics, and reach statistics.
Influencers are key on Instagram and Twitter, and influencer marketing should be part of your social media strategy. Keyhole provides insights into influencers and trends in your specific niche, along with audience demographics and locations.
7) Union Metrics
Union Metrics analyzes a range of metrics from Twitter, Facebook, and Instagram. Like Hootsuite, it lets you know which content is performing best across each platform, the times when your audience is most active throughout the day, and who your key influencers are.
What really sets Union Metrics apart is in its potential for optimizing content creation. The tool goes above and beyond by tracking relevant trends to help you generate ideas for new content, based on hard performance data.
8) Sprout Social
Sprout Social is probably Hootsuite’s biggest competitor, and it’s another of our frequent favorites. Like Hootsuite, it’s an all-around social media management tool that provides key analytics as well. It measures performance and engagement across Facebook, Instagram, LinkedIn, and Twitter and benchmarks your data against competitors.
Sprout Social also helps you identify your highest performing content and determine why it has performed well. It can also show you how your paid ads are performing through a comparison of paid versus organic impressions and followers gained.
9) Sotrender
This formidable social media analytics tool shows you where conversations about your brand are happening, which of your content performs best, and how your audience engages with your social media content. Sotrender analyzes Twitter, YouTube, Facebook, and Instagram and makes it easy for you to benchmark your efforts against your competitors.
We like any tool that not only offers data but gives you advice for improving your strategy. Sotrender offers customized tips on where your marketing strategy needs improvement, based on the analysis it performs.
10) Scraawl PixL
As the internet, and social media in particular, becomes more visual, experts have pointed to a dearth of analytics tools with the capability to perform rich analysis on images. Scraawl PixL is a relatively new kid on the block, and it’s attempting to fill the void when it comes to image-based analytics.
This high-fidelity, cloud-based video and image processing exploitation tool offers an easy-to-use interface, as well as workflows for analyzing video and image data from online digital platforms. It relies on machine learning-based algorithms that enable face detection and recognition as well as object detection, tracking, and classification.
What are your favorite social media analytics tools?
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