What’s New in Social Media? October 2016 Edition

What’s New in Social Media? October 2016 Edition

Here’s a summary of what’s been happening on all of your favorite social media platforms lately.

Social media platforms change so frequently, it’s often hard to keep up. But, since social media is a crucial part of any effective content marketing strategy, it’s important to know what tools are available to your business and how you might gain value from using them.

That being said, we’ll be regularly summarizing any updates, changes, additions, or otherwise noteworthy goings-on in the social media world in this space. Feel free to send me an email if you want more information about any of these tools or if you’d like to see us cover something new in social media that we haven’t.

Facebook combats fake stories in Trending Topics

After letting its news curation staff go this summer, Facebook is working to find a solution to combat sensational news stories from creeping into its Trending news section, now run completely by algorithms. The company announced that it will implement a technology similar to that used by the news feed feature. Read more

Longer tweets come to Twitter

As of September 19, Twitter has changed the kind of content that counts toward the 140-character limit in tweets. Media attachments, quote tweets, and @names in replies no longer count toward the limit. Read more

Snapchat becomes Snap Inc., launches video sunglasses

In September, Snapchat launched a new line of business, video-enabled sunglasses (called Spectacles), and rebranded with a new corporate name, Snap Inc. CEO Evan Spiegel said in a blog post that the rebranding reflects the company’s diversification. Read more

Facebook launches Messenger Day to Poland, and it looks a lot like Snapchat

Facebook Messenger users in Poland, where Snapchat is not yet popular, can now share illustrated photos and videos that disappear within 24 hours. The platform says it often tests new features before rolling them out to other markets, but it is not yet clear if or when Messenger Day will come to the U.S. Read more

Twitter rolls out Moments to all members

Moments are a collection of tweets that focus on the same subject. Previously available only to specific partners, all members are now able to use this feature. Read more

Facebook enhances Canvas’ capabilities for brand advertising

New metrics, templates, and upcoming features like 360 videos are all ways Facebook is expanding the advertising feature’s utility for all businesses. Read more. Relatedly, brands can now create custom audiences based on users who have viewed their Canvas ads on Facebook. Read more

Pinterest launches Promote button

Brands can now promote their pins when creating it or when viewing it on their profiles with the new Promote button. Read more

Vimeo rolls out Vimeo Business

Video streaming platform Vimeo officially announced its business-focused membership option, Vimeo Business. The subscription includes unlimited bandwidth, analytics tools, and lead-generation mechanisms. Read more

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Supply Chain: Let’s Talk About Snapchat

Supply Chain: Let’s Talk About Snapchat

It’s time to stop ignoring Snapchat — now Snap Inc. — and start thinking about how to use it in B2B marketing.

You may know Snapchat because your kids use it obsessively. You may still think of it as the “sexting app.” Whatever your thoughts, it’s time to stop thinking it will never be relevant to you and your business.

Founder of the Content Marketing Institute Joe Pulizzi named Snapchat one of the next big trends in content marketing for 2017. He sites the platform’s impressive growth as one reason to pay attention.

Snapchat becomes Snap Inc.

In fact, it’s becoming one of the most popular social media networks available: Snapchat reached 10 billion daily video views, passing Facebook in April 2016, and overtook Twitter in daily usage in June 2016, with an estimated 150 million daily active users.

Celebrities, B2C organizations, and even the White House have jumped on board. Everyone is eager to reach the 41% of American 18 to 34 year olds that Snapchat’s ad division claims are using the platform on a given day.  

Snapchat’s success has prompted the company to expand and diversify. In September, it launched a new line of business, video-enabled sunglasses (called Spectacles), and rebranded with a new corporate name, Snap Inc. CEO Evan Spiegel hinted at even more to come in a blog post: “Now that we are developing other products, like Spectacles, we need a name that goes beyond just one product.”

What’s next for the self-proclaimed “camera company” is a mystery, but one thing is for sure: B2B companies should be paying attention.

Behind every B is a C

Gary Vaynerchuk, CEO of Vayner Media, makes a convincing argument in his article Why Snapchat Will Be Great for B2B Companies. He recognizes a pattern among social networks that signals the rise of Snapchat in the B2B space:

“These platforms start off young, start off consumer based, start in a niche, and then go mainstream. It baffles me that people don’t understand that when an app hits 100 million active users, it’s gone mainstream. And what does that mean? It means that the platform can start to mature and start getting deeper into the business world. That’s because once you have the attention of the 35- to 65-year-old world, you now have the potential to cross over into the B2B world.”

Vaynerchuk is also quick to note that “behind every B is a C,” meaning there is a human behind every business making a decision. If a company is able to reach that human with relevant content on the user’s preferred platform, that’s a win.

Perhaps it’s early to start pouring major resources into Snapchat. But Vaynerchuk predicts that it has enormous potential for B2B organizations as early as 2018:

“Snapchat will be an excellent place for B2B players who act like media companies  —  media companies that create stories to bring value to their end users. Those players will find their niche and their audience, allowing them to disproportionately pick up business. Meanwhile, their competitors will still be debating the ROI of Snapchat. And they’ll be left behind if they can’t adapt and evolve with the evolution of these platforms.”

How could your company use brief video storytelling to bring value to your customers? It’s time to start the wheels turning.

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How to Get More Web Traffic, Leads, and Customers

How to Get More Web Traffic, Leads, and Customers

Content marketing can help your organization amplify its efforts to drive traffic, improve conversion rates, and increase sales.

A recent survey of over 4,500 marketers at organizations around the globe found that converting leads to customers (74%) and growing traffic to their websites (57%) were their companies’ top marketing priorities. Perhaps not surprisingly, these marketers also overwhelmingly reported that generating traffic and leads was their top challenge. Often our business priorities are the most difficult to achieve.  

Enter, content marketing.

Content marketing is a form of inbound marketing in which businesses publish content to attract prospects who are interested in products in services like theirs. This marketing approach can be highly effective in growing brand awareness, generating leads, and increasing sales. In fact, according to the same survey, organizations using inbound marketing were four times more likely to rate their marketing strategy highly than outbound organizations.

Let’s look at one example from the warehousing sector.

Business was decent for Company X. It had experienced positive growth for over a decade, despite lacking a clear marketing strategy. But leadership started to wonder: Are we missing opportunities for growth?

Company X sought a multi-level digital marketing strategy that would help them increase web traffic, generate more leads, and convert prospects to customers. The team hired Fronetics to create and implement such a strategy.

After 24 months, the results were telling: Web traffic increased by nearly one-fifth (19%). Company X tracked 244 high-quality leads directly sourced from its new content marketing efforts. And new business grew by a remarkable 30%.

Content marketing was highly successful for Company X in achieving its business goals of driving traffic and new business. In fact, the organization realized many other positive benefits as well. You can read about more of them, as well as the strategy Fronetics used to get there, by downloading the case study below.




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Want to increase traffic to your business’ website and generate more leads and customers? Have you tried content marketing? Here are a few resources to get you started.

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Need more help? Contact Fronetics to request a free strategy session.

 

The Only Data Worth Tracking

The Only Data Worth Tracking

Forget tracking traditional metrics and focus on decision-quality data that helps front-line managers do their jobs.

It’s safe to say that the clients I engage with fall into two categories when it comes to business data: those that are drowning in it, and those that ignore it altogether.

The ones that are drowning in data know all the relevant facts that keep them out of trouble with their boards or their senior executives, but struggle to tell you what really drives their business costs or profits. The ones that ignore the data are the savvy veterans that rely on their historical win/loss records in their business, but ask them to change course or innovate, and they are like fish out of water.

Chances are you’ll fall somewhere close to those two camps, and for some time, I did as well. Then that I realized that tracking data for the sake of “tracking” was a waste of time for me and for my teams.

There is data, however, that should be tracked relentlessly and used in all of your decision processes. I call this “decision-quality” data. These are the numbers that drive your business strategy and execution.

What is decision-quality data?

Decision-quality data goes beyond the traditional profit/loss packages that are churned out every quarter and disseminated to your business chieftains. Decision-quality data sets are the building blocks and the levers of your business. Examples include areas of your business that can be affected by the execution of your employees.

Put simply, your sales employees may not be able to directly affect your finance treasury function, but working together with your finance team, they can affect cash flow by selling credit-worthy customers, cutting better financial deals, and, when necessary, helping in the collection process.

The same can be said of your purchasing professionals teaming with distribution leaders and finance team. This team can coordinate at the front line to cut costs and reduce inventory spend by developing inventory and financial metrics that matter to them and the company overall. By working in concert, they have the ability to solve the problems that arise and avoid pitfalls in real time instead of reacting when the quarterly metrics come out.

Quite frankly, if you are collecting and looking at data, but not taking action as the result of it, STOP. You won’t miss a thing, and your team will thank you for saving them time to spend on more productive activities.

Don’t fall into the data-cycle-trap dictated by data tracked on a calendar basis for the sake of tracking. Ask your teams what data they need to be effective, and simplify the way for them to get it in near real time.

Once this type of data is in the hands of a cross-functional team of front-line managers, task them with the needed improvement, and watch them make dramatic impacts in your overall business performance and customer experience and, in turn, your profits. The results will be better and more sustained than if you drove them with a mandate from the top because these managers live and breathe in the environment that created the data in the first place. Their cross-functional nature and familiarity with the issues are a winning combination.

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Top 10 Articles of 2016 for the Supply Chain… So Far.

Top 10 Articles of 2016 for the Supply Chain… So Far.

Here I share some of our best performing content from the first half of this year.

Auditing your content and adjusting your strategy is an important part of an effective content marketing program. I like to do an in-depth look at how our content is performing every six months.

As I was evaluating our most popular articles in the first half of 2016, one of the things that struck me was how well they spoke to our content strategy. The top 10 blog posts reflect the topics that we know are most interesting and valuable to our readers. This reinforces the importance of 1) creating a strategy based on your target audience, 2) developing content around that strategy.

While the list itself is interesting, I think the articles are worth sharing again because of their quality and value. So, in case you missed them, here are our top blog posts from the first half of 2016.

Fronetics’ 10 most popular supply chain articles in 2016 (so far)

1) Four Supply Chain Companies that Excel at Social Media

These four organizations have it down when it comes to social media. Consistent posts inform and engage their followers. Who are they and what are they doing that is working? Read the full article.

2) Diversity and Leadership: An Interview with Arrow Electronics’ Kendrea Durr-Smith

Kendrea Durr-Smith runs a unique team as director of global trade compliance at Arrow Electronics. Her department works with people of all different cultures and backgrounds, while recent changes at Arrow with respect to trade management and compliance have given her team exciting, new responsibilities. Read the full article.

3) Top Logistics and Supply Chain Blogs of 2016

Companies in the supply chain and logistics industries are realizing the enormous benefits that a quality content marketing strategy, including regular posts to a company blog, can offer. These three companies, in particular, are publishing content that not only drives business to their websites, but also fuels conversation about industry best practices, trends, and issues. Read the full article.

4) Shipping company Eimskip Places a High Value on Culture and Art; It’s Paid Off

Iceland’s oldest shipping company regularly hosts local artists on voyages between its headquarters in Portland, ME, and Reykjavik. The practice reflects Eimskip’s great efforts to integrate itself into all aspects of the communities in which it operates. Read the full article.

5) 3 Key Tips for Creating Valuable and Compelling Content

This guest post by Jennifer Cortez, director or marketing communications at Transplace, discusses her company’s approach to content development. Read the full article.

6) Getting to First Base with a Social Network

Guest author Tania Seary is founder of Procurious, a global online network for supply chain and procurement professionals. In this article, she discusses some of the key decisions leadership made along the way to build the company from the ground up. Read the full article.

7) Social Media Facts for B2B Companies

Understanding how users are engaging with social media is important for businesses hoping to reach consumers with these tools; however, the information is hard to track down. Here are eight of the most recent, relevant statistics and facts about social media for B2B organizations. Read the full article.

8) Amazon Loves Logistics? The E-Commerce Giant’s Next $400B Opportunity

Amazon’s recent activity suggests it plans to move into the logistics space as a 3PL provider. This article examines why such speculation is valid and how it might disrupt the estimated $400 billion fulfillment market. Read the full article.

9) EBN’s Hailey McKeefry on Women in the Supply Chain Industry

This interview with EBN Editor in Chief Hailey McKeefry examines the gender gap in the supply chain industry in light of her own career path. McKeefry also offers advice to women considering entering the industry. Read the full article.

10) Women in Manufacturing and the Supply Chain: Disparity and Opportunity

A McKinsey & Company report found that diverse companies financially outperform companies that are not diverse by 15%. And in terms of gender diversity, specifically, research shows that when women are in positions of leadership, companies perform better — much better. How can the supply chain capitalize on that information and impact the bottom line? Read the full article.

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